Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,107 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,107 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, good choice, fast delivery which all went well - I have ordered multiple items previously- delivery drivers were very nice - thank you!!”

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Posted 1 year ago

“Excellent customer service, fast delivery”

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Posted 1 year ago

“Amazing product, great customer service and fast delivery.”

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Posted 1 year ago

“Ordered a Meaco 20 Litre Platinum Low Energy Laundry Dehumidifier and Air Purifier on Wed (10:30 ish) & the order process was quick & simple. I payed for next day delivery & my order arrived via DPD on Thurs at 11:00. From this single purchase & interaction I rate Appliances Direct 5 stars, as the order process was simple, everything arrived as & when expected within 24 hours & with no damage.”

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Posted 1 year ago

“ALREADY WROTE A REVIEW”

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Posted 1 year ago

“Delivery on time, fitters very efficient and tidy, very pleased,”

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Posted 1 year ago

“Easy ordering process, quick delivery”

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Posted 1 year ago

“Next day delivery as specified Customer services were super efficient 100% use them again Great product & price”

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Posted 1 year ago

“I ordered a washing machine and dishwasher and got a very good price for them. The company called me to explain the delivery procedure and sent me text and e-mails confirming this information. The goods were delivered exactly when they said they would be. A great service all round.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“I had a fault item and I have been treated not like a customer but like a friend. Replies were given quickly and they fixed my problem without delays. I am very pleased and grateful with this company.”

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Posted 1 year ago

“I have bought three things over the last four weeks from them All were delivered within the stated time slot All the products came in perfect condition The prices of each product was originally why I purchased from them but now I will get their price first because the whole service has proved to be very good.”

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Posted 1 year ago

“Problem with first purchase but spoke to customer services, straight through, sorted following day at no inconvenience to myself. Superb. Recommended and would purchase from them again.”

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Posted 1 year ago

“Purchased Dehumidifier at a competitive price (£££ cheaper than Currys) and delivered next day in a timed slot which was worth paying for. Never heard of this company before but would highly recommend.”

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Posted 1 year ago

“Brilliant service. Paid a little extra for next day delivery and was given a one hour window. Makes a nice change from waiting in all day for a delivery! A named driver….Fred who was really pleasant. Thank u Appliance Direct. I would definitely recommend.”

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Posted 1 year ago

“Customer services were very good at solving my problem. The delivery was quick and efficient and my appliance was uplifted the day after the new appliance arrived”

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Posted 1 year ago

“Two delivery men arrived in the time window notified. They unpacked my new appliance, removed my old appliance, installed my new appliance and removed the old appliance and packaging within half an hour. Very impressed.”

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Posted 1 year ago

“Fast efficient friendly service What more can you ask”

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Posted 1 year ago

“Good communication, delivery as scheduled”

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Posted 1 year ago

“Brilliant service, great price, bang tidy”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,107 reviews