Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,196 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,196 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ease of ordering and speed of delivery”

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Posted 1 year ago

“prompt delivery - easy ordering”

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Posted 1 year ago

“Very easy to order online. Item arrived the following day which was a nice surprise as I hadn’t paid for next day delivery. Brilliant, very happy customer”

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Posted 1 year ago

“Fantastic buying experience Good price I did order the wrong size used a option on the website to swap got a call to confirm and was delivered day later Really impressed with the service Would by again and will be recommending”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Smooth service from purchase to delivery. Delivery driver rang 30 minutes before arrival as promised. He was very respectful of my property and put the washing machine exactly where I asked him to put it.”

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Posted 1 year ago

“Changed a microwave whenI had ordered the wrong one by mistake. Good price too.”

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Posted 1 year ago

“Very quick delivery - within 2 - 3 days good price”

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Posted 1 year ago

“Very happy. Thank you”

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Posted 1 year ago

“Delivery in less than 24 hours”

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Posted 1 year ago

“First class service and delivery service. Top marks.”

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Posted 1 year ago

“It's topnotch in all the services”

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Posted 1 year ago

“Ordered microwave which was damaged on arrival. Phoned to say microwave was damaged replaced it immediately no problem great customer service”

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Posted 1 year ago

“Easy to order. Next day delivery.”

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Posted 1 year ago

“Delivery lads were cheerful,happy and so lovely. Delivery on time ….thank you”

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Posted 1 year ago

“Prompt delivery. Mint condition. Can't say more”

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Posted 1 year ago

“We purchased a washing machine which was delivered promptly and so far working fine. We will definitely use the services of Appliances direct: fast, reliable and efficient services.”

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Posted 1 year ago

“Good product great service and delivery would recommend”

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Posted 1 year ago

“Best price and fast delivery - we paid extra for next day, but it was worth it. Goods arrived in good condition. Our experience has been good and based on this, we would use this company again.”

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Posted 1 year ago

“I'm always a little cautious when ordering online from a company first time having been scammed before, but cannot recommend Appliances Direct enough. Price was better than elsewhere, delivery was very speedy (quicker than expected) and customer service was superb when dealing with a minor subsequent issue - immediate response to a query and resolution within 24 hours. So much better than the vast majority I've dealt with.”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,196 reviews