Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,401 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,401 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They had the responsibility to look out for the safety of their customers and ensured that there was good communication between customers and the company from start until every thing has been resolved.”

Helpful Report

Posted 1 year ago

“servive was excellant”

Helpful Report

Posted 1 year ago

“Veryquick and efficient service also very helpful and my problem was sorted straight away”

Helpful Report

Posted 1 year ago

“Items were a good price and were delivered quickly and efficiently.”

Helpful Report

Posted 1 year ago

“Excellent communication and efficient service”

Helpful Report

Posted 1 year ago

“Quick and easy service. Wrong product originally delivered but this was sorted very quickly and the correct product delivered within the original delivery window. Very happy”

Helpful Report

Posted 1 year ago

“Delivery was quick, easy to arrange with a time slot and call from the driver. Driver was pleasant and helpful. Tumbler drier is as described. Very pleased”

Helpful Report

Posted 1 year ago

“everything was quick and easy when and how will the product arrive thanks again you are really good at what you do😉😉😉😉😉👌👌👌👌👌”

Helpful Report

Posted 1 year ago

“Easy ordering, very competitive price, was just what we wanted, with a great delivery option. Thank you.”

Helpful Report

Posted 1 year ago

“Professional, polite and good communicators. The product was excellent and quickly installed.”

Helpful Report

Posted 1 year ago

“The speed of delivery,ease of payments and quality of website is excellent”

Helpful Report

Posted 1 year ago

“Fast ... prompt and reliable company Would use again”

Helpful Report

Posted 1 year ago

“Prompt delivery..excellent communication and the chaps who delivered and fitted also helped show us how to work the machine”

Helpful Report

Posted 1 year ago

“A little frustrated but all sorted now.”

Helpful Report

Posted 1 year ago

“I ordered an oven on a Friday and it was delivered free the next day I was delighted as I had been given the following Monday as a delivery date, 👏👏will use this company next time I need a new appliance”

Helpful Report

Posted 1 year ago

“I ordered a cooker in Thursday 5th and the communication was great, the delivery was completed on Friday 6th without any issues. I cannot fault the whole experience and would be more than happy to but from them again”

Appliances Direct 5 star review on 8th September 2024

Helpful Report

Posted 1 year ago

“Great choice of products at the best price I could find”

Helpful Report

Posted 1 year ago

“A 1st class company that supplies a excellent service with a good after sales service”

Helpful Report

Posted 1 year ago

“Transaction went well more of less from start to finish. Only suggestion I would have for Appliances Direct is NOT to provide a delivery date on the original paperwork, but allow the 48 hours after the item despatch to the carrier, to provide the delivery date.”

Helpful Report

Posted 1 year ago

“Made the delivery and the collection as per arranged. Goodbye customer care. No fuss company. Will deal again.”

Helpful Report

Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,401 reviews