Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,615 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,615 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the service the washer and delivery”

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Posted 1 year ago

“Arrived within 24 hours and delivery men very polite and helpful.product was a really good buy.BBQ So. happy with purchase just need to assemble the item yet so hoping everything is there”

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Posted 1 year ago

“I bought a dehumidifier nearly 3 years ago & the extended 5 year warranty. Just as well as the fan made a horrible noise recently. Contacted Appliances direct, sent a video as requested. They arranged collection of the original dehumidifier & sent a replacement brand new machine!”

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Posted 1 year ago

“Fast efficient delivery”

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Posted 1 year ago

“Their efficiency in dealing with a problem, and their co-operation in resolving the matter.”

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Posted 1 year ago

“The unit is perfect was apparently easy to fit.”

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Posted 1 year ago

“Very efficient organisation delivery date and time. Appliance now connected and working. Very pleased with the result.”

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Posted 1 year ago

“Brilliant well done boys”

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Posted 1 year ago

“Great service - product was at very good price (cheaper than in other shops) and arrived promptly.”

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Posted 1 year ago

“Very happy with the service, both items were delivered in excellent condition and on time .”

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Posted 1 year ago

“Very helpful staff, and fast delivery of my new Hob, very pleased.”

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Posted 1 year ago

“They delivered my order exactly as I ordered it with no fuss or delay. Thank you”

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Posted 1 year ago

“Brilliant service will use again”

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Posted 1 year ago

“kept up to date on every stage prompt delivery cleaned everything away Very pleased with Appliances Direct would recommend”

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Posted 1 year ago

“The stuff was nice and polite and got the job done.”

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Posted 1 year ago

“My laptop arrived as planned. Very happy. Would happily buy from this seller again.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“customer service excellent,i had to return my items that was no problem.There was continuous updates from Appliance Direct and i was refunded Many thanks for your help. Madeline Bennett”

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Posted 1 year ago

“Got the product l wanted”

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Posted 1 year ago

“Efficient and helpful . Very competitive price with option to purchase 5yr guarantee .”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,615 reviews