Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple ordering, excellent price and fast delivery.”

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Posted 4 years ago

“I have been totally satisfied with the customer service, price and quick delivery from Appliances Direct!”

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Posted 4 years ago

“Easy ordering and fast delivery Will definitely use again”

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Posted 4 years ago

“Cooker hood new. Competitive price, good delivery by DPD. Read website carefully to get best delivery price option, don't just accept highlighted choice. Ordered online but received a call to confirm my order which was odd but friendly caller. Will use again”

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Posted 4 years ago

“Superb from start to finish.will use again. Fast service.”

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Posted 4 years ago

“Very happy. From order to delivery I was kept up to date and any queries I had were dealt with quickly. Delivered on time and product is perfectly as described.”

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Posted 4 years ago

“Brilliant service. Refurbished cooker hood was as good as new. Well packaged and arrived on time. Will definitely use again.”

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Posted 4 years ago

“Excellent customer service. Delivered on time.”

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Posted 4 years ago

“Im very happy with my food proccer works well”

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Posted 4 years ago

“The ordering system was easy. The delivery convenient and we were kept informed of timings. Good service.”

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Posted 4 years ago

“Thank you for a fast service, thank you for a good product at a good price, and thank you for a good delivery service. Thank you very much.”

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Posted 4 years ago

“Excellent product at a good price. Packaging was quite damaged on delivery and driver was unhelpful and quite curt. Fortunately damage was only external. This extractor is very efficient and much quieter than expected. Connected extractor to a box and through the ceiling and it has worked well”

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Posted 4 years ago

“Brilliant service, really easy to purchase, great price and great customer service throughout.”

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Posted 4 years ago

“Excellent service from ordering to delivery. Definitely will use again.”

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Posted 4 years ago

“Good price for item and delivery on time. Perfect all round service.”

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Posted 4 years ago

“Good product description, easy order and payment process, prompt delivery. No complaints whatsoever. Thank you”

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Posted 4 years ago

“Whole service, very quick, all great!”

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Posted 4 years ago

“Arrived on time, working appliance. Recipient happy.”

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Posted 4 years ago

“I have bought a washing machine from you and paid for it, now please stop bombarding me with e mails.”

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Posted 4 years ago

“Very competitive prices and fast service. Highly recommended.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews