Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased two dehumidifiers at a great price. the service wa excellent and delivery swifter than expected. Great experience.”

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Posted 4 years ago

“Product was delivered exactly when expected, all in working order, overall very happy and would recommend.”

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Posted 4 years ago

“Really happy with my tumble dryer.great service and delivery.”

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Posted 4 years ago

“Delivered on time. Very happy with the product.”

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Posted 4 years ago

“Purchased a Haier 3 door fridge freezer from Appliances Direct. Extremely pleased with service and with fridge freezer. Delivered on time and fridge freezer was incredibly well packaged. No issues at all. This is the first time I have used Appliances direct and will definitely use again for other purchases.”

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Posted 4 years ago

“Excellent service. Was kept up to date. on progress of my order”

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Posted 4 years ago

“Excellent product choice, quick delivery and friendly customer service”

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Posted 4 years ago

“Brought a patio heater. Price was reasonable, delivery quick.”

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Posted 4 years ago

“I bought a Leibherr K3130 refrigerator which the company had delays due to its importation from the EU. During this time, I was regularly informed of how things were progressing by Appliance Direct. On being delivered within the time-slot they specified, the driver informing me about 30 minutes before its arrival. As I am a wheelchair user, the delivery driver made sure that the fridge was positioned just inside the doorway so that the base was clear of the raised door-stop. Excellent service! I'd definitely use AD again and have recommended them already to other people.”

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Posted 4 years ago

“Tabletop dishwasher very pleased with it nice looking and efficient”

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Posted 4 years ago

“Very happy arrived early no issue works perfectly”

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Posted 4 years ago

“Nought a coffee machine. The price was good for starters. Item has shot up fifty quid on Amazon ober the last two months so finding it at an acceptable price encouraged me to place my order. The delivery time was perfectly acceptable but my machine was delivered even faster than expected. Thanks folks, I'll be seeking you out next time I'm looking out for electricals.”

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Posted 4 years ago

“Excellent service from ordering through delivery. Totally satisfied.”

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Posted 4 years ago

“Excellent delivery options. Everything arrived well packaged and on time. Competitive prices as well”

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Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Excellent price, product and dispatch. Kept updated every step of the way, would definitely purchase from them again.”

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Posted 4 years ago

“Excellent so very quick with the delivery cannot fault. Thank you”

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Posted 4 years ago

“Great communication and super quick delivery, great to deal with”

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Posted 4 years ago

“Absolutely First Class Service Thankyou”

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Posted 4 years ago

“Great service 5stars”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews