Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all good very happy with my dehumidifier just what i wanted. nice and compact price ok delivered very quickly very happy thankyou”

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Posted 4 years ago

“I am so pleased with the extractor fan, it was delivered the next day. It is exactly as described and I consider it great value for money.”

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Posted 4 years ago

“Very fast and efficient service”

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Posted 4 years ago

“My tumble dryer finally gave up the ghost and I needed a new one ASAP. Found one that I liked and placed the order which was really easy (I am a total dinosaur with technology) and requested next day delivery. Received a message from the courier company with a time slot the next day. Delivery was spot on and the delivery people were great. Would definitely recommend Appliances Direct. Their service was excellent.🤗”

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Posted 4 years ago

“Competitive price on Electriq Purifier, speedy delivery, all AOK!”

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Posted 4 years ago

“good description of the cooker hood which was important because I needed a rear round exit to avoid modifying existing vent geometry. Although product was more expensive than similar hoods, it was the only one I could find with a rear exit, proving more expedient in the long run. 100 and 120 adaptors supplied as standard to suit top or rear outlet. Only took about an hour to remove old hood and fit new with only a screw driver required. Delivery was within 3 days of order . On the whole I've been extremely satisfied. Looks good and is very efficient at keeping the kitchen well ventilated and condensation free.”

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Posted 4 years ago

“Ordered an Electriq Air purifier, expecting 3 working days with standard delivery. Arrived the next day, with advance notifications from delivery driver and multiple options if I wasn't in. Excellent service.”

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Posted 4 years ago

“Easy to order and arrived well packed, in record time. Excellent service”

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Posted 4 years ago

“Very good service .”

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Posted 4 years ago

“Apart from being one of the few companies who could supply and deliver the tumble drier of my choice I was very impressed with the ease of purchase, the courtesy call after the sale and the prompt delivery. Overall a company I would choose to use again.”

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Posted 4 years ago

“Excellent service, very polite and helpful driver, can't fault anything.”

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Posted 4 years ago

“Excellent service, good price and speedy delivery. Delivery guys were brilliant, polite and helpful. Definitely use again.”

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Posted 4 years ago

“Good service quick and efficient”

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Posted 4 years ago

“Although there were delays with the delivery date due to Brexit issues, Appliances Direct kept me up to date with regular messages. When the order was finally delivered it was on time. Customer service staff were also quick to respond to my email. I've bought from AD before and will continue to do so. When the items arrived they were of good quality and were well packaged. The price was competitive.”

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Posted 4 years ago

“Fast and efficient service at very competitive prices. Products purchased are first class and high quality. I have already recommended Appliances Direct to friends and will certainly use them again. Super”

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Posted 4 years ago

“Best price on the net for the mobile phone I wanted, and good communication about delivery times. Overall an excellent service.”

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Posted 4 years ago

“Did exactly what they said they would. Spot on. Again”

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Posted 4 years ago

“Easy to deal with, quick secure delivery, good price....what more can you say except see you again!”

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Posted 4 years ago

“Fast service, great and reasonably priced product”

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Posted 4 years ago

“Our microwave was delivered within two days, very good service. Would recommend Appliances Direct.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews