Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looks good. Nice and light to handle. Came next day. Very pleased.”

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Posted 4 years ago

“Ordered our curve microwave quite late in the day and it arrived the next! . Competitive price too!”

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Posted 4 years ago

“Purchased a new actifry, very pleased with it, very efficient service and next day delivery was amazing”

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Posted 4 years ago

“Ordered item 4pm and delivered following day. No other major store stocked my item”

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Posted 4 years ago

“Great all round! Placed order at approx 1800 and delivery was made by 1030 the following morning. Item is perfect. Website easy to use and great value for money Thank you”

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Posted 4 years ago

“Ordered a dehumidifier at 20.00hrs, arrived next morning at 11.00hrs The item was competitive when compared to other online merchants.”

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Posted 4 years ago

“arrived the day after purchase”

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Posted 4 years ago

“Quick and efficient”

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Posted 4 years ago

“Not sure what to replace another failed dehumidifier that stopped working after 3 years, emailed them for advice and Milo returned the same day and recommended a desiccant ElectriQ DESD9L. Ordered same day with standard delivery and arrived two days later. Very pleased with purchase and working very well in my unheated conservatory. Took their inexpensive 5 year gtee so hope it lasts a lot longer than the old dehumidifiers.”

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Posted 4 years ago

“Good a great deal on food dehydrator, nearly half the price of anywhere else I could find it and quick delivery”

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Posted 4 years ago

“Fair pricing, swift delivery, polite after sales call, would recommend.”

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Posted 4 years ago

“Straightforward ordering, great prices and extremely prompt delivery - will definitely shop here again!”

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Posted 4 years ago

“Very pleased, couldn't have asked for more. Ordered one day delivered next day & delivery was earlier than stipulated. Up and running as soon as I unwrapped it. Will certainly use Appliances Direct again if needed in the future.”

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Posted 4 years ago

“Toshiba 32" smart tv. Delivered quickly and was good value for money.”

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Posted 4 years ago

“Excellent value for money this is the 2 nd 1 I have bought can’t fault they”

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Posted 4 years ago

“Ordered an Electriq built in electric oven, excellent value for money. Fast delivery with advance notification of expected delivery date and time from both customer services and then from the delivery driver on the day. Excellent service and would definitely recommend.”

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Posted 4 years ago

“After being let down by wren with an extractor fan appliances direct we're only too happy to help and had it with us the next day. Excellent customer service.”

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Posted 4 years ago

“quickly delivered to Scotland. Nice modern British machine with modern features. Good price.”

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Posted 4 years ago

“Kept me informed as it was one day late,”

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Posted 4 years ago

“Excellent service, paid for next day delivery bit was refunded failing the item arriving two days after ordering.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews