Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt.”

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Posted 4 years ago

“Prompt and reliable service. No complaints”

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Posted 4 years ago

“Great Customer service, speedy delivery... and they actually have stock! Would definitely recommend.. thank you”

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Posted 4 years ago

“Have shopped with Appliances Direct a few times in the past. Their prices are always competitive & they do stock a good range of products. Speedy delivery with a delivery time advised to you the day before. Both sales & delivery staff excellent. Highly recommended”

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Posted 4 years ago

“Good selection of TVS,made my selection and ordered same.TV arrived before stated date and in good condition.I have used Appliances Direct before and I will no doubt use them again in the future.Could recommend them highly.”

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Posted 4 years ago

“Delivered on time and no issues”

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Posted 4 years ago

“Website easy to use & product easy to find & pay Arrived when stated Easy to put together & looking forward to spring/summer to use the bbq It looks pretty cool!!!”

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Posted 4 years ago

“Excellent service radiator arrived early”

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Posted 4 years ago

“Needed to replace my kettle and the price even with delivery was cheaper than anywhere else. Website was easy to use and even though I chose 3-5 day delivery it came the next day!! Brilliant service, will defo use again and recommend to friends”

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Posted 4 years ago

“did exactly what it said hoover at competitive price delivered next day as promised and easy to order online.”

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Posted 4 years ago

“Brilliant service appliance was delivered way ahead of schedule. Good prices too”

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Posted 4 years ago

“Excellent service from start to finish.”

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Posted 4 years ago

“very helpful fast and efficient service”

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Posted 4 years ago

“Great service!”

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Posted 4 years ago

“Absolutely excellent service from start to finish!! I had ordered a new tumble dryer on Amazon but was let down at the last minute with non-delivery etc.. However, I came across Appliances Direct via an internet search and it was like a dream come true...I selected my new tumble dryer, the order was put through and I received it the next day! I am so happy with the whole process, I've told all my family and friends, thank you so much.”

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Posted 4 years ago

“They provided the product I ordered for a lower price than anyone else online with no sacrifice on quality!”

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Posted 4 years ago

“Excellent product at a reasonable price with great delivery.”

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Posted 4 years ago

“Easy ordering, accurate delivery time, goods as described, no complaints, thank you.”

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Posted 4 years ago

“Cameras are perfect, vision is clear as can be. Very happy customer will buy from again . Fast delivery and great communication throughout purchase. Thank you”

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Posted 4 years ago

“Tv arrived on time working great so far very good”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews