Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The washing I haven't used yet The delivery was on to an the driver was very helpful thanks.”

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Posted 4 years ago

“Great contact , fast delivery, they really care about customer. Nice and professional delivery staff”

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Posted 4 years ago

“Operation of dehumidifier as wanted. Delivery fast.”

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Posted 4 years ago

“Ordering through the website was painless. Enough data and description were there. My order arrived very quickly and with no fuss. Price was competitive. On the whole excellent experience.”

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Posted 4 years ago

“It is only the second large appliance bought through Appliances Direct. Really happy, genuine items at competitive prices. quick simple purchase process, rapid delivery. Will continue to use and highly recommend.”

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Posted 4 years ago

“Ordering product was simple easy paypal transaction and arrived well packaged 24 hrs later,item works perfect”

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Posted 4 years ago

“Easy to order and prompt delivery, even though it was extremely early in the morning. Delivery men were courteous, putting the freezer where we needed it and removing the old one.”

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Posted 4 years ago

“Great service. Speedy delivery; great packaging so perfect condition. Very happy with my choice of appliance and firm.”

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Posted 4 years ago

“Happy with tumble dryer delivery service excellent”

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Posted 4 years ago

“Very helpful over the phone. Ordering was easy. And delivery was on time. Perfect from start to finish would definitely recommend to anyone”

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Posted 4 years ago

“Very good service Technician had a big repair to do .I was very impressed at his expertise.”

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Posted 4 years ago

“Excellent service Regular updates on delivery and the delivery also provide an excellent service.”

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Posted 4 years ago

“great service many thanks”

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Posted 4 years ago

“Excellent service delivery was earlier than expected first time I have used them and it won’t be the last”

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Posted 4 years ago

“Great tv for the price and arrivaled safely and on time.”

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Posted 4 years ago

“Quick delivery at a great price.”

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Posted 4 years ago

“Easy to order. Kept informed. Prompt delivery. Excellent price, service and would highly recommend this Company”

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Posted 4 years ago

“Good price, 2 year warranty, delivered on given date”

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Posted 4 years ago

“Very helpful from start to finish, no hesitation recommending Appliance Direct. We initially started looking at Curries website but couldn't speak to a human, with Appliance Direct they pick up the phone and help you with your decision making, these are big items and we wanted to get it right first time. Thank you...”

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Posted 4 years ago

“Please with purchase, nice price and fast free delivery.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews