Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service when I ordered a TV from Appliances Direct. Arrived within two day and I was kept up to date with the delivery process. Delivery Covid friendly and had no waiting around. Would definitely recommend and use again👍”

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Posted 4 years ago

“Very quick supply of product, kept informed of what was happening and arrived as promised. Good value for money”

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Posted 4 years ago

“The speed and efficiency of the appliance arriving”

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Posted 4 years ago

“Extremely happy from start to finish. Delivery very polite. After sales excellent. Thankyou”

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Posted 4 years ago

“Product is excellent and as described Delivery prompt”

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Posted 4 years ago

“Quick delivery and well packed easy to use”

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Posted 4 years ago

“Good range of products, ordering was easy and Really quick delivery. Delivery driver was great, he phoned to advise when he would be with me. Great service.”

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Posted 4 years ago

“Excellent service n3xt day delivery. Will defo use again.”

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Posted 4 years ago

“Delivery earlier than expected, product excellent. No problems .”

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Posted 4 years ago

“Excellent service. Prompt delivery from a very courteous and friendly courier. Whole process form ordering to arrival stress free and simple. Ideal for us country dwellers living in the middle of nowhere!”

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Posted 4 years ago

“Bought a Doro mobile phone for my 87year old Mum. Price good. Ordered on Saturday and phone arrived on the Monday. Excellent delivery service!!! Would use Company again.”

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Posted 4 years ago

“Fast excellent service and delivery. Working as expected so far wife is impressed”

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Posted 4 years ago

“Service, price, delivery, all excellent. Highly recommend. Will definately use again.”

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Posted 4 years ago

“They had the items I wanted and delivered them the next day !”

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Posted 4 years ago

“On time and professional”

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Posted 4 years ago

“Excellent service.”

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Posted 4 years ago

“A very fast and efficient service.”

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Posted 4 years ago

“Excellent service from ordering to it being delivered !”

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Posted 4 years ago

“Fantastic Heater is excellent Price is good Delivery super fast”

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Posted 4 years ago

“I had never heard of you before and it was my Father who had found your website, and i got the cooker i wanted after my own one went on fire the week before. Was very quick delivery and the guys delivered it before scheduled time, so was very happy. Will definately buy from you again in the future.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews