Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,617 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,617 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant Company. The product was delivered faster than expected, packaging perfect and the item seems to work although not used it yet. Perfect would highly recommend”

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Posted 5 years ago

“Fast Delivery - arrived before the max date due & courier confirmed 1 hour delivery slot on the day. Efficient Service - all done on line & Great Price having shopped around before purchasing.”

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Posted 5 years ago

“I have been very happy with my appliance, and except for the hickup on the initial delivery, which was no fault of your company, and once you had been notified by e-mail your Customer Team was great, my item was delivered post haste, and I was kept informed all the way. I use my Juicer every day, and for the price it is a great bargain, and so easy to use and easy cleaned. Many Thanks.”

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Posted 5 years ago

“Very professional and on time. Would recommend!”

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Posted 5 years ago

“I had a problem with my initial product but it was resolved immediately, without any hassle. Replacement product turned up quickly and worked perfectly.”

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Posted 5 years ago

“Great price and very efficient service”

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Posted 5 years ago

“Received a faulty product, within 2 days the product was replaced. Very pleased with the service.”

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Posted 5 years ago

“Jestem bardzo zadowolona z zakupów Appliancrs Direct gorąco Polecam..”

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Posted 5 years ago

“Received wine cooler on time no problems. It is lovely very pleased with service and item”

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Posted 5 years ago

“Good communication, delivered on time and the driver phoned to let me know when they were 20 minutes away. Happy with the service. Many thanks.”

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Posted 5 years ago

“Very happy with the companies service and the speed of delivery would defiantly use Appliance again and recommend to my clients”

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Posted 5 years ago

“Delivered on time In perfect condition and working as it should”

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Posted 5 years ago

“Very good service with everthing”

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Posted 5 years ago

“I had a faulty item , a new one was delivered the next day . Excellent service .”

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Posted 5 years ago

“Product in stock, easy to order, arrived well packaged and on time (well, early actually)”

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Posted 5 years ago

“Excellent service. Rang 30 mins before delivery as promised. Delivered and unpacked my new washing machine and took packaging and my old machine away. New washer was as described, a couple of minor superficial dents, but works extremely well.”

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Posted 5 years ago

“I love shopping in this shop.”

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Posted 5 years ago

““Very quick delivery and good communications””

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Posted 5 years ago

“Very quick delivery and good communications”

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Posted 5 years ago

“Through their website, it was easy to find the replacement product that I was looking for. It was delivered the next day in perfect condition. I didn’t wish any way better than that.”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,617 reviews