Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service I would definitely recommend”

Helpful Report

Posted 4 years ago

“Great service,a pleasure to do business with.ten out of ten!”

Helpful Report

Posted 4 years ago

“Excellent delivery from Tom and Jerry”

Helpful Report

Posted 4 years ago

“Very prompt delivery”

Helpful Report

Posted 4 years ago

“good price, clear description on website. Quick delivery - arrived when they said it would”

Helpful Report

Posted 4 years ago

“Delivery prompt between allotted times within 24 hours as promised. Brand new microwave at a good price to replace 11 year old model. Impressed with service. Thanks very much”

Helpful Report

Posted 4 years ago

“The parcel was delivered before the estimated date and arrived in good condition. The rice was very ompetitive and the service very good. We have yet to install the applicance, but I have taken it out of the box and it looks lovely”

Helpful Report

Posted 4 years ago

“fast and reliable - would recommend and would use again”

Helpful Report

Posted 4 years ago

“Excellent service. Delivery was actually a day before I asked for it.”

Helpful Report

Posted 4 years ago

“On time very polite ,happy helpful person .... Highly recommended”

Helpful Report

Posted 4 years ago

“The person was helpful - website was easy to use. Their store location was in an easy location to get to. Nothing bad to report. Still recommended.”

Helpful Report

Posted 4 years ago

“Are very pleased to add our review! From start of search for item required to placing order - 10/10. For small fee added to price of Item - successful in delivery the very next morning, with update of approx time for delivery to be received. Item checked & installed. Appliance working without any faults to report at this time. 10/10 Thank you!”

Helpful Report

Posted 4 years ago

“Very good, fast and efficient.”

Helpful Report

Posted 4 years ago

“Bargain price, quick delivery and first class service all round. Many thanks.”

Helpful Report

Posted 4 years ago

“Fast delivery”

Helpful Report

Posted 4 years ago

“Absolutely brilliant service..”

Helpful Report

Posted 4 years ago

“Simple to order online, delivered early and kept informed by sms and email at every step of the way. When a Company just does what it is meant to without fuss it is refreshing as this is not always the case with online ordering, basically they did what they said they would do on the tin. Product works so cannot talk about returns but will definitely use them again as on this experience you can rely on them to deliver as ordered.”

Helpful Report

Posted 4 years ago

“Excellent service delivered as promised thank you”

Helpful Report

Posted 4 years ago

“The product I ordered arrived before the scheduled delivery date and am very pleased with it.”

Helpful Report

Posted 4 years ago

“I bought a microwave oven and it was the best price after comparing how much it would cost with other major suppliers. It was easy to order and came within two days, well packaged and ready to plug in. We are very happy with the service I received and since this was the first time using the company, would always check their website initially for any other future purchases.”

Helpful Report

Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews