Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,323 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient delivery”

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Posted 4 years ago

“Very good service, ordering and delivery very easy and without a hitch”

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Posted 4 years ago

“Great service and prompt delivery”

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Posted 4 years ago

“Website easy to use. Price was cheaper than any other retailer. Item was despatched within 1 day of purchase. I was able to track the item through the courier service used. Overall, I am very happy with the product and with Appliances Direct. I would not hesitate to buy any product from them.”

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Posted 4 years ago

“They did everything they could to help and get me fast delivery”

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Posted 4 years ago

“Great service with in 1/2hrs of placing the order on line I had a phone call just going through what I had ordered. Would use again.”

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Posted 4 years ago

“Excellent service friendly people and quickly resolved an issue with my washing machine without the need for me to go direct to the manufacturer”

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Posted 4 years ago

“Speedy delivery, item arrived in good condition”

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Posted 4 years ago

“Delivered microwave ahead of time. The price for the appliance was comparable with other suppliers, but they had an A grade model available at around half the price. When it arrived, the microwave was in perfect, unused condition. Clearly, the box had been opened to show or display the appliance. The gamble paid off and is an outstanding bargain. My first purchase from Appliances Direct and, based on value and service, it won't be the last.”

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Posted 4 years ago

“Great service 👏”

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Posted 4 years ago

“Excellent”

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Posted 4 years ago

“Excellent service throughout easy to order, great communication and fast delivery, I would definitely use again”

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Posted 4 years ago

“Ordered a dishwasher with delivery set for 5 working days but appliances direct contacted me after just 2 days to say they could deliver it early! Great service!”

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Posted 4 years ago

“Good Service”

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Posted 4 years ago

“Very reliable service with a reasonable price appliance”

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Posted 4 years ago

“Great price for my microwave. Quick delivery.”

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Posted 4 years ago

“I ordered an ice making machine. When it arrived, it didn't work properly. I let the company know & they sent out another one immediately, and even told me that I didn't need to return the first one - which was unusual.”

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Posted 4 years ago

“Trouble free purchase, good communication, delivery on time and with a call 30 mins out to warn they were coming. I would go back to Appliances Direct for another purchase.”

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Posted 4 years ago

“Fast delivery, fantastic price!”

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Posted 4 years ago

“Great service ,fast delivery, great product, very happy 😊”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,323 reviews