Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,119 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website was easy to use and once ordered, the appliance arrived in double-quick time.”

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Posted 4 years ago

“Great price, quick delivery.”

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Posted 4 years ago

“Competitive prices, reasonable delivery rates, fantastic customer service, quick delivery! Would recommend and will be using for any future orders!”

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Posted 4 years ago

“Best price we could find for an EcoAir Dehumidifier online. Delivery was excellent, was promised within 5 days and it was delivered within 3. It was easy to track our package, received a text alert on the day with a delivery slot and the driver was very prompt arriving at the start of the slot (which was handy for us!) Cannot comment on returns or refunds as product arrived brand new and works as expected.”

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Posted 4 years ago

“Very happy with the delivery, came faster than you said”

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Posted 4 years ago

“Beautiful mirror and super fast delivery! 5*”

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Posted 4 years ago

“Good quality and delivered on time”

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Posted 4 years ago

“Good prompt service”

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Posted 4 years ago

“Excellent service, kept me informed of delivery dates and appliance met all my expectations. Would use again in the future.”

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Posted 4 years ago

“Excellent communication, price and delivery no problems at all I recommend.”

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Posted 4 years ago

“All good thanks very easy to use I’d recommend this company to anyone”

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Posted 4 years ago

“Excellent service from point of ordering to delivery”

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Posted 4 years ago

“Customer services were very good. They were friendly and helpful. The washing machine was delivered promptly and communication regarding delivery excellent.”

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Posted 4 years ago

“Great next day service and it was the weekend! Fully satisfied.”

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Posted 4 years ago

“Reasonable price, fast service , very happy”

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Posted 4 years ago

“Great price, good product, well informed about delivery”

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Posted 4 years ago

“The chance to choose a convenient day for delivery coupled with the good communication from the agent meant we were ready to take delivery of our new appliance and have the now defunct one out and ready for collecting. Friendly and competent chaps delivered without bother!”

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Posted 4 years ago

“Great customer service, received my order within 24hrs although I selected standard delivery which could take up to 10 days!”

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Posted 4 years ago

“Great customer service!.. From the point of ordering to delivery and I love the product!... Thank you very much!”

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Posted 4 years ago

“Exellent service and good prices,ordered a tumble dryer for my daughter,very pleased with the service would recomend”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,119 reviews