Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,119 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,119 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was excellent; quick delivery; the price was very good”

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Posted 4 years ago

“Very pleased with the tv, price and delivery.”

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Posted 4 years ago

“Good price. Plenty of info and correspondence. Delivered earlier than expected delivery date.”

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Posted 4 years ago

“Very reasonably priced and delivered in excellent condition”

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Posted 4 years ago

“Thank you so much Appliance Direct. I have nothing but praise for the service I received when ordering a new cooker. I placed my order on Wednesday afternoon by phone with a very helpful lady, Zoe Smith. From then on I received e-mails. phone calls and texts keeping me informed as to delivery date and time etc. On Monday morning right on schedule my cooker arrived, was unpacked and installed by two very friendly and efficient men, Jamie and Lee who then took my old cooker away for disposal, leaving everywhere clean and tidy. I would certainly recommend Appliance Direct to others.”

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Posted 4 years ago

“Really good service competitvly priced and delivered Really quickly”

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Posted 4 years ago

“Delivery was very quick, as expected. Very good description of appliance and cheaper than on manufacturers website.”

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Posted 4 years ago

“Everything arrived on time as stated and very pleased with the item, delivery drivers and the refund for non collection of the old cooker refunded prior to delivery, excellent service.”

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Posted 4 years ago

“Brilliant looking hob ,works a dream”

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Posted 4 years ago

“Very efficient service. Great price and good customer service.”

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Posted 4 years ago

“2 delivery agents arrived and did a great job. I would recommend this company to anyone requiring home delivery.”

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Posted 4 years ago

“Product arrived timely. Good value for money.”

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Posted 4 years ago

“Delivered quickly what I ordered.”

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Posted 4 years ago

“Good price, delivered on time, very friendly staff.”

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Posted 4 years ago

“A friendly business that provides an efficient and customer focussed service. From start to finish everything was fuss free and pleasure. Overall a great customer experience, a rarity these days.”

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Posted 4 years ago

“product ordered arrived as promised fully informed from order to delivery a very good service”

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Posted 4 years ago

“Happy with my purchase and problem free on time delivery, thanks!”

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Posted 4 years ago

“I purchased a Hotpoint washing machine and price was competitive. Wash cycles long but they can be adjusted on some of the cycles. I like the larger door. Quite quiet compared to my last machine. Appliance Direct kept me informed of delivery gave a delivery day and slot and rang before actually delivering. Delivery men very polite and put new machine just inside the door for me. My old appliance was removed for recycling. Although only had a few days but so far please with my new machine.”

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Posted 4 years ago

“Delivered item on day specified and in perfect condition”

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Posted 4 years ago

“WOW I am happy, so easy found what I wanted from a selection of eye level ovens and paid. I ordered at midday Sunday and it arrived on my doorstep Monday at 1030am. What could be better. Great price and fantastic delivery and as far as I can tell great build quality.”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,119 reviews