Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, phoned to confirm delivery, great price on the dishwasher purchased. Will definatly buy from you again.”

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Posted 4 years ago

“Perfect service, fast, professional and friendly. Good price. What more could I want?”

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Posted 4 years ago

“Superb service from this company. Fridgefreezer ordered late Wednesday and delivered on Friday. Faultless communication all the way through, friendly delivery men and good price - would certainly use again and recommend to others.”

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Posted 4 years ago

“Good price, fast efficient delivery. Thank you”

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Posted 4 years ago

“Excellent, price, delivery and service. thank you”

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Posted 4 years ago

“The machine is very quiet practical I am using it all day I recommend this to anyone. Good service from the company delivery on time no problem.”

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Posted 4 years ago

“Good choice. Quick delivery from time of purchase. Gave time slot and delivered in that slot with a call to say on their way. Would definitely use again for my next purchase”

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Posted 4 years ago

“Great price great product great service Thanks”

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Posted 4 years ago

“Superb delivery time and strong customer communication regarding delivery. Phone excellent would definitely recommend”

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Posted 4 years ago

“every thing was excellent and am now very happy with my frzer margaret moor”

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Posted 4 years ago

“Very good quality product and easy to use and is whisper quiet when on. Quick delivery and a lovely delivery driver”

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Posted 4 years ago

“Great product which was promptly delivered and was ready to go.”

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Posted 4 years ago

“Really good delivery and easy to buy online 👌”

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Posted 4 years ago

“Great customer service. Delivery as expected with a call 20 mins before arriving. 2nd time I've used, such good service is rare these days. Highly recommend.”

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Posted 4 years ago

“Fast delivery, great product, will buy from again”

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Posted 4 years ago

“Competitive price for my Samsung Galaxy S10e smartphone and fast, reliable delivery.”

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Posted 4 years ago

“Quality service from start to finish, definitely buy/do business again”

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Posted 4 years ago

“Very good product. When on is quite, only making a noise when maintaining temperatures inside”

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Posted 4 years ago

“Very helpful and kept me informed and arrived on time (well pleased )”

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Posted 4 years ago

“Prompt and very efficient service from start to finish”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews