Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,120 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,120 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, received my tumble dryer the day after ordering it.”

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Posted 4 years ago

“Overall quite happy with the service , price , early delivery . Highly recommended”

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Posted 4 years ago

“Needed a fridge/freezer replace a broken one in a tenants flat, website is easy to use and filter option meant I could get same size to fit the same space. I bought a good product at a good (and competitive) price. The delivery company were very good and it was a very easy procees from start to fininsh. Appliances Direct will continue to be one of our "Go to" companies to use.”

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Posted 4 years ago

“Great service, fast delivery and good products. Would buy again. Thank you”

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Posted 4 years ago

“Nice hob looks good and works great came very quickly”

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Posted 4 years ago

“We had excellent service from Appliances direct, I would use them again”

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Posted 4 years ago

“The item which I ordered was delivered the next day, a very fast & efficient service.”

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Posted 4 years ago

“excellent product just what we needed, works very well, great price.”

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Posted 4 years ago

“Good fast service. Quick response from customer service .Great product. Would defiantly recommend”

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Posted 4 years ago

“good service prompt delivery”

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Posted 4 years ago

“Very good & efficient service. Polite delivery service”

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Posted 4 years ago

“Simple to buy, quick delivery. Good prices.”

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Posted 4 years ago

“From service to price and delivery it is certainly the best company I have dealt with in a very long time. I did not have to return anything because I was very happy with my orders. 10/10 cannot recommend enough.”

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Posted 4 years ago

“Excellent service delivered earlier than except”

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Posted 4 years ago

“Item ordered easily and delivered date asked for. Courier rang to say they were 10 minutes away, really smooth order and delivery. Thank you.”

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Posted 4 years ago

“Brilliant fast service at the best price. Will be using them again.”

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Posted 4 years ago

“I was a bit nervous about using AD, as they were a lot cheaper than other places and I'd not used them before. I bought a range oven at 4.30pm on a Friday, and blow me down....9.30am Saturdy morning 2 guys are in my porch with my oven!😲 I just couldn't believe the speed and efficiency of the service. They also kept me updated on its delivery throughout. There should be more than 5 stars available for this company, simply faultless, thank you so much! I'd recommend u to everyone.”

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Posted 4 years ago

“very quick delivery and a very affordable item. I couldn't find and equivalent phone cheaper anywhere.”

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Posted 4 years ago

“Easy to contact and talk to a person. On time . Good tr acking service. Efficient, helpful delivery crew.”

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Posted 4 years ago

“Absolutely superb 100% HaPpY 😊”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,120 reviews