Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,171 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really pleased with the service, had a call to confirm the order and delivery. Very polite and friendly. And delivery was when they said it would be. Can't ask for more.”

Helpful Report

Posted 6 years ago

“This is a lovely piece of kit. Easy to put together”

Helpful Report

Posted 6 years ago

“Excellent product...👍”

Helpful Report

Posted 6 years ago

“Superb service, great price and incredibly quick delivery (within 13 hours!). Would highly recommend.”

Helpful Report

Posted 6 years ago

“Everything was perfect could not ask for better”

Helpful Report

Posted 6 years ago

“Excellent price and service as usual. I have used Appliances Direct several times and have never been disappointed.”

Helpful Report

Posted 6 years ago

“Brilliant”

Helpful Report

Posted 6 years ago

“Very good customer services. Quick delivery. Great prices. Highly recommended”

Helpful Report

Posted 6 years ago

“Hotpoint Tumble Dryer. Good range of products. Easy to place the order, good prices, excellent communication, arrived exactly when scheduled, helpful delivery team. Really pleased with your service”

Helpful Report

Posted 6 years ago

“I was very pleased with the service provided and the excellent communication from the company. Even though I ordered the incorrect oven, the customer service team were very helpful in arranging for me to collect the correct oven and return the original one. I am also very pleased with the new oven. I would not hesitate in recommending the company.”

Helpful Report

Posted 6 years ago

“Excellent!! Communication. Kept up-to-date date every step of the way”

Helpful Report

Posted 6 years ago

“Excellent prices, prompt delivery, friendly and helpful delivery personally. Well done Appliance Direct!”

Helpful Report

Posted 6 years ago

“Visited the store good service and competitive prices”

Helpful Report

Posted 6 years ago

“Good choice of items, really fast delivery and good communication of when the delivery will be, 5* :)”

Helpful Report

Posted 6 years ago

“what amazing service, ordered at 9.30 pm and delivered next morning 5star service. and a great price too .”

Helpful Report

Posted 6 years ago

“Impressed with the prices and the delivery was very quick. Would not hesitate to use this company again.”

Helpful Report

Posted 6 years ago

“pleasant to deal with and efficient delivery service”

Helpful Report

Posted 6 years ago

“Great service, great communication, great product. Highly recommended!”

Helpful Report

Posted 6 years ago

“Great service,From ordering to delivery everything went as planned”

Helpful Report

Posted 6 years ago

“Fast on time delivery”

Helpful Report

Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,171 reviews