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Appliances Direct Reviews

4.2 Rating 6,171 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 6,171 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025
Anonymous
Appliances Direct 3 star review on 30th April 2025
Rob Bruce
Appliances Direct 1 star review on 20th April 2025
Anonymous
Appliances Direct 4 star review on 10th January 2025
Penny Comley-Ross
Appliances Direct 1 star review on 11th December 2024
Ghoerghe Crisu
Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
46
Anonymous
Anonymous  // 01/01/2019
Delivered promptly. Device matched the description
Helpful Report
Posted 6 years ago
Fast efficient service. Delivery of washing machine was prompt and when promised. Excellent customer service from pleasant and helpful delivery men. Would definitely purchase from appliances direct again 🙂
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Posted 6 years ago
Site easy to use and efficient delivery, item great thank you
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Posted 6 years ago
Quick delivery. Good prices.
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Posted 6 years ago
No worries, arrived ahead of schedule, good price.
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Posted 6 years ago
Easy to order and good choice of delivery days (basically next day). Ordered Thursday night to arrive Saturday. Email on saturday morning to come between 10.15 and 12.15. Rang to say ten minutes away. Couldnt ne more helpful when delivered the fridge. Took away packaging for me too. Fridge is as described.
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Posted 6 years ago
Great service. Delivered on time.
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Posted 6 years ago
Fast delivery, on a Saturday. Great product too.
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Posted 6 years ago
Super quick delivery and excellent prices.
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Posted 6 years ago
Top class service delivery men couldn’t have been more helpful
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Posted 6 years ago
Excellent service, no hassle.
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Posted 6 years ago
Arrived on time, delivery information was detailed and meant we didn't have to stay in all day. The oven works brilliantly.
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Posted 6 years ago
Easy online ordering, excellent communication, kept informed of delivery and telephoned 30 minutes prior to delivery. Excellent service all round, would HIGHLY recommend!
Helpful Report
Posted 6 years ago
Excellent service - good communication by Appliances Direct, and very pleased with product purchased. The only problem was that we didn’t get our 2 hour delivery slot until after the driver had called us to say he’d be with us within the hour 😂. They were very good in removing our old appliance and bring the new one into the kitchen ready for us to 8nstall. Would recommend.
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Posted 6 years ago
Can’t complain about appliances direct, communications were spot on, best value for money in my opinion. Had an issue with the courier company but appliances direct resolved the matter instantly. Would definitely recommend and use again.
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Posted 6 years ago
Best price on a well known brand. arrived as scheduled, all good
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Posted 6 years ago
Competetive price, simple ordering procedure and fast efficient delivery. Thanks
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Posted 6 years ago
Good price speedy delivery great service
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Posted 6 years ago
Great product, great price and great service. As a first time customer I'm impressed
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Posted 6 years ago
Delivered and installed when promised and without any drama...all good!
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Posted 6 years ago
Appliances Direct is rated 4.2 based on 6,171 reviews