Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,170 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Appliances Direct. Punctual and precise. Goods received as advertised. Will definitely recommend.”

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Posted 6 years ago

“Delivered when they said , very easy purchase would recommend”

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Posted 6 years ago

“telephoned and ordered the item, picked it up within 2 hours, the staff we dealt with were helpful and friendly. used appliances direct before and will continue to use them. also the price was considerably better than other competitors. thank you”

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Posted 6 years ago

“Will buy from here again.”

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Posted 6 years ago

“Very quick delivery and very satisfied with the product.”

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Posted 6 years ago

“Fast delivery and item just as described. Will use again”

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Posted 6 years ago

“Would use again”

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Posted 6 years ago

“Great service as stated next day and early in the morning”

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Posted 6 years ago

“Good choice of appliances, Fair pricing. Good aftersales communication. I would happily recommend and will be checking them out again when I need a new appliance.”

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Posted 6 years ago

“Would definitely buy again no problems at all with product and delivery”

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Posted 6 years ago

“You did exactly as it said 'on the tin' - Thank you for your speedy and efficient service.”

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Posted 6 years ago

“First class service”

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Posted 6 years ago

“I found that appliances direct had a very good range of products that I was looking for at very good prices and good service for delivery. The guys that delivered my dish washer could not of been more helpful so all in all I am very happy with the service I received.”

Appliances Direct 5 star review on 18th September 2018

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Posted 6 years ago

“We're very happy we could find a "made in the UK" product that was exactly what we were looking for. Delivery was quick and precisely on time.”

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Posted 6 years ago

“Very easy to deal with and delver on time to the wright spot very helpful and good appliances.”

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Posted 6 years ago

“Excellent customer service, easy to navigate Website, good prices, good delivery and excellent communication throughout.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Communication and delivery excellent. Arrived at the time scheduled. Would definitely recommend”

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Posted 6 years ago

“Fast delivery and good product, working fine.”

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Posted 6 years ago

“Great services . Easy to order, in stock, quick to deliver. Kept in touch. Good product, just right.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,170 reviews