Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,422 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,422 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good competitive price and easy ordering system . I would definitely order from this company again. Only slight issue is that I used the calendar to arrange delivery for a Monday and the product arrived early whilst we were away at the weekend . But at least the driver left the parcel with a neighbour and we got an email letting us know where it was. Good service.”

Helpful Report

Posted 7 years ago

“Easy website to use. My oven was delivered on the day specified and I was contacted by the delivery service to verify the time. A great service and the cheapest I could find the model I wanted anywhere. I would use this company again.”

Helpful Report

Posted 7 years ago

“great price,great service,great delivery,great delivery updates,on time,unpacked put into kitchen,everything perfect,cannot fault them,would definetly reccomend them and use them again.”

Helpful Report

Posted 7 years ago

“Excellent service. The item was delivered when they said it would be. Also great after sales service.”

Helpful Report

Posted 7 years ago

“Fab from start to finish”

Helpful Report

Posted 7 years ago

“From the moment I ordered my Tumble Dryer to the moment of delivery, the service was excellent. Always kept me informed of the process and the breakdown of delivery times right down to the last 30 minutes. Delivery was by Arrow XL and the guys were very helpful and efficient. I would certainly use them again.”

Helpful Report

Posted 7 years ago

“I ordered something and it was delivered the day they said it would be. And on time and it was in perfect condition. The delivery driver was very helpful.”

Helpful Report

Posted 7 years ago

“I purchased a dehumidifier. The service was promt with no problems & was on time. The courier very obliging. Would shop from there again with confidence. C. Bailey”

Helpful Report

Posted 7 years ago

“Kept up to date all the way along the line, delivered exactly as and when it should have. Great prices and amazing delivery - will use next time, very happy 👍🏼❤️”

Helpful Report

Posted 7 years ago

“Good product Cheaper than other websites even when delivery was added”

Helpful Report

Posted 7 years ago

“Easy to purchase effient delivery on time and in perfect condition”

Helpful Report

Posted 7 years ago

“I was looking to replace my halogen oven , Appliances direct offered just what I wanted at a very good price , the whole shopping experience with this company was excellent I will definitely be using them again.”

Helpful Report

Posted 7 years ago

“Needed a dehumidifier following washing machine leak that seeped into floor and up walls. Excellent help from customer services lady as to which model. Very personal service and much appreciated. Delivery within predicted hour time slot. Definitely recommend andy would use again.”

Helpful Report

Posted 7 years ago

“I would definitely work for this company. Definitely!”

Helpful Report

Posted 7 years ago

“They had everything I wanted of all the same brand, just what I was looking for. If it wasn't for them I would be getting one appliance from Currys, another from Argos, and the last one from Homebase before they closed down. Thank you appliances direct. I will be shopping again.”

Helpful Report

Posted 7 years ago

“My mum needed a new cooker but no one had the one she wanted in stock, except appliances direct, I was really concerned about buying online but everything went exactly to plan, no probs with item, delivery or installation. Maybe we were lucky but the whole experience for us was flawless.”

Helpful Report

Posted 7 years ago

“I found the integral fridge I wanted. It was easy to order and book my chosen date. I was informed of time slot and confirmation of the delivery, It was delivered with ease and unpacked. Very pleased with this service👍🏼”

Helpful Report

Posted 7 years ago

“I bought a cooker for our Village Hall. Communication was excellent great information about delivery time. The delivery Guyswere friendly and very helpful. I cannot fault the service.”

Helpful Report

Posted 7 years ago

“Excellent Service. Driver phoned with 1 hour time slot and kept the appointment. Pleased with goods Keep up the good work”

Helpful Report

Posted 7 years ago

“Easy no nonsense transaction with swift free delivery. Would use again.”

Helpful Report

Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,422 reviews