Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,169 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,169 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good delivery information on time, helpful delivery men”

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Posted 6 years ago

“Very friendly helpful delivery team”

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Posted 6 years ago

“Once on the ball, were on the ball, then fast service”

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Posted 6 years ago

“Huge range of products, good prices and easy to use website”

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Posted 6 years ago

“Brilliant service would definitely use again”

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Posted 6 years ago

“Easy ordering system. Prompt delivery appliance arrived the next day. Pleasant, helpful delivery drivers.”

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Posted 6 years ago

“Easy, quick and faultless. A dream to deal with.”

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Posted 6 years ago

“Excellent company. Item was in stock and delivery was on time to the day and hour.”

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Posted 6 years ago

“Excellent product with very good service.”

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Posted 6 years ago

“Hassle free transaction, good communication, item arrived on the expected day and time. Very happy with the service.”

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Posted 6 years ago

“Igenix IG9030 1.8kw Ptc Ceramic Fan Heater. Fantastic little heater, simple to use, and very light to carry. Thank you very much.”

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Posted 6 years ago

“Brilliant service Kept me informed about delivery right up todate”

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Posted 6 years ago

“Excellent service, Very good communication, Fast delivery. Lovely item at a great price. x x”

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Posted 6 years ago

“cannot fault them”

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Posted 6 years ago

“The item I received was of good quality & the service & delivery were very good.”

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Posted 6 years ago

“Very fast service and kept up to date with delivery progress throughout. Would certainly use again and recommend them.”

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Posted 6 years ago

“I needed a dehumidifier after a major water leak. Dried out within a week. Thank you!!”

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Posted 6 years ago

“Great Service Product arrived on time and the delivery guys were helpful and friendly. Cannot fault the process.”

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Posted 6 years ago

“excellent service.”

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Posted 6 years ago

“Great service from Appliances Direct. Punctual and precise. Goods received as advertised. Will definitely recommend.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,169 reviews