Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,168 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found the service very efficient from the placing of the order to the delivery. Also saving on the appliance is great.”

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Posted 6 years ago

“Very good shopping experience. Cheaper then other white goods retailers. Arrived on time.”

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Posted 6 years ago

“Ordered a washer dryer that arrived quickly as promised. Paid for installation which turned out to be more tricky than expected, but delivery guys persisted and solved the problem. Also, very friendly.”

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Posted 6 years ago

“The service I received was exemplary - Stan was incredibly helpful and gave me sensible advice.”

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Posted 6 years ago

“Excellent service and customer care. Would definitely recommend appliances direct.”

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Posted 6 years ago

“Excellent would recommend. fast delivery.”

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Posted 6 years ago

“Very pleased with my new tumble dryer. The delivery was very prompt thankyou”

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Posted 6 years ago

“Constantly updated about delivery. Two man delivery. Very efficient, no trouble. Unpacked and took all the rubbish away. Would definitely recommend.”

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Posted 6 years ago

“Delivered with good notice and arrived on time. Excellent service from order to delivered.”

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Posted 6 years ago

“Good price, fast delivery and delivery drivers were very polite and helpful. Recommended A+++”

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Posted 6 years ago

“Great service; appliance arrived right on time, thank you”

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Posted 6 years ago

“Parcel delivered on time as forecast. Excellent Service”

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Posted 6 years ago

“Easy to order online, delivered to the door and updated all the way. Really good service and would recommend highly.”

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Posted 6 years ago

“Everything went exactly to plan - Its great and very helpful especially for working people that you get a 3 hour time frame and then a text message 30 minutes before they arrive. so if you live close by you actually have time to pop out of work to meet them rather than take half a day or even a full day off work. Two very polite and helpful men who even took away the packing Thank you”

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Posted 6 years ago

“My cooker is great but when I had a query I phoned and the call lasted around 5 minutes and cost me £10.00 which isn't good as I am disabled and cannot afford to call them if something goes wrong”

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Posted 6 years ago

“Very good service and products------------------------------------------------------------------”

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Posted 6 years ago

“very experienced and friendly service and great delivery”

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Posted 6 years ago

“Good product selection, competitive prices, good communication and quick reliable delivery. Will do business again.”

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Posted 6 years ago

“Fantastic service would use again thanks”

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Posted 6 years ago

“Easy to order,very helpful and good service,very pleased.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,168 reviews