Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,418 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,418 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything they said was spot on and phoned before delivery can’t fault service.”

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Posted 7 years ago

“Bought a dehumidifier. item arrived on time (as promised) perfect condition, working well,only time will tell how long it will last but all looks promising.”

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Posted 7 years ago

“Service was very good.It was delivered within 15mins of the allotted time everything else went as promised no complaints whatsoever.Will use them again”

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Posted 7 years ago

“Well designed website found The Ebac Dehumidifier I was looking for, very well priced, Delivered promptly. Delighted with my Ebac dehumidifier. Fantastic Service.”

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Posted 7 years ago

“Kept in touch with delivery date and time.Delivery guys helpful and polite .Good deal on washing machine.”

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Posted 7 years ago

“Well priced item delivered as stated and checked by staff to confirm item was not damaged. Overall good experience”

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Posted 7 years ago

“I have bought my entire kitchen appliances from appliance Direct and I am very happy customer great service great price and delivered on time. I will keep coming back. Thank you.”

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Posted 7 years ago

“Ordered on line, very easy process. Paid for next day delivery. Was delivered in the time slot requested. Excellent service.”

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Posted 7 years ago

“The customer service was absolutely brilliant and did exactly as they said...prompt and fast delivery”

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Posted 7 years ago

“Everything went to plan, delivered on time, great service. Definitely recommend”

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Posted 7 years ago

“Appliance Direct were the cheapest provider for my tumble dryer. It was ordered and delivered within 4 days and delivered on time within the 2 hour delivery slot. Overall a very prompt smooth service.”

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Posted 7 years ago

“Prompt delivery , great piece of kit , and I don't think that I have been cherry picked , this is a genuine review”

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Posted 7 years ago

“Very happy a good and speedy service and painless buy”

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Posted 7 years ago

“A first class service. Product ordered, delivered as promised for a good price. informed of order progress at all times. Highly recommended.”

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Posted 7 years ago

“Dishwasher was a great price, quick delivery, works like a dream, no issues I LOVE IT.”

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Posted 7 years ago

“Good all round service received. A very competitive price for our Ebac Dehumidifier. Kept informed about order and delivery. Would prefer to walk into a shop and buy but shops on the High Street seem unable to compete.”

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Posted 7 years ago

“I was looking for a cheap electric hob.i found these on the web.i compared the hob I wanted and they were cheaper than any other site I looked at.i ordered it and I got it the next day.i then ordered one for my mum as she just moved house and couldn’t afford to buy a name branded one like me.we are very happy with the hob works great.will buy from again.”

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Posted 7 years ago

“This is the second appliance I’ve bought from AD and again a speedy, professional and friendly company to deal with. Highly recommend.”

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Posted 7 years ago

“excellent service again.Delivery on time and delivery men polite and helpful.”

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Posted 7 years ago

“Ordered a Dehumidifier on Nee Years day (after 4:30pm) and still had next day delivery as promised. Product as described and better price than Amazon (for once).”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,418 reviews