Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,168 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient quick delivery would recommend to my friends”

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Posted 6 years ago

“Really pleased with service, product excellent all round 5 stars ⭐️”

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Posted 6 years ago

“Whole of my kitchen has been kitted from Appliances Direct. No problems encountered with delivery and communication. Pleasure to do business with you.”

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Posted 6 years ago

“Easy to order and prompt delivery. Product was well packaged.”

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Posted 6 years ago

“I have used Appliances Direct many times before. I find them easy to deal with and are competitive with their prices. The staff are extremely helpful and courteous. Excellent service, always kept informed on delivery. Delivery on time, every time.”

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Posted 6 years ago

“Great service. Great price and fast delivery. Can't fault them.”

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Posted 6 years ago

“Simple process to place order, quick delivery options and goods as described. Frequently updated and even received a call from delivery driver prior to arrival.”

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Posted 6 years ago

“Delivered on time and unpacked for us delivery team excellent will do business again no problem”

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Posted 6 years ago

“Very good service fast and on time you said it would be there at a time which you said and it was Very happy customer”

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Posted 6 years ago

“Easy to order, good prices and quick delivery.”

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Posted 6 years ago

“Fabulous all round”

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Posted 6 years ago

“Great product. Great service. Great price”

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Posted 6 years ago

“Super quick delivery with excellent communications”

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Posted 6 years ago

“Great price and excellent delivery. Exactly as promised.”

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Posted 6 years ago

“Fantastic service again from appliances direct. The washing machine was a fair bit cheaper than the high street stores and was delivered the next working day. Polite guys delivered it and I received a message the day before and in the day giving a time slot, not an all day slot, and a call from the delivery team when they were 20 minutes away. Faultless company high recommended.”

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Posted 6 years ago

“Fantastic service installation team were first class . I Would highly recommend. Cooker is very good value and fitted perfectly”

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Posted 6 years ago

“Easy to order online and prompt delivery which arrived during the hour time slot given. Good communication from the delivery driver before arrival too.”

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Posted 6 years ago

“Great. Delivered when asked. TV in perfect condition.”

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Posted 6 years ago

“Excellent item, excellent price. Will certainly be happy to use again.”

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Posted 6 years ago

“Excellent service and product”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,168 reviews