Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,170 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,170 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price. Good items. Items delivered next day at time declared. What more can you ask for?”

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Posted 6 years ago

“Unbelievably fast service 10 to 21 days delivery from 2 miles away 22hrs. from placing order to receiving goods from Appliances Direct I will not be going anywhere else in future”

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Posted 6 years ago

“Great service, quick delivery, happy & helpful drivers! I recommend!”

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Posted 6 years ago

“Easy, efficient and fast. Highly recommend 10/10”

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Posted 6 years ago

“Excellent service the sales staff are great helpful and never stop, they are a credit to this company.”

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Posted 6 years ago

“First class company. Our electric cooker door smashed and could not get another door. So a new one it was. So easy to use the Web site and in plain English. Ordered on line a d picked up about 1 hour later and even loaded into the car. Do not go to curry's go to this place first saved us about £80. Better in my pocket than curry's or other sites. Recommend to other people reading this.”

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Posted 6 years ago

“Easy to place the order online. The lad who phoned (to confirm everything) was very pleasant - we had a laugh or two - and the two lads, who delivered my tumble dryer, were also pleasant. No problems. No fuss. Excellent.”

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Posted 6 years ago

“Absolutely great service.”

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Posted 6 years ago

“Very good service very happy with them and they are recommended by me”

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Posted 6 years ago

“Very good. Appliance was sold at a good price. I paid for delivery some days later and all went well. Very pleasant delivery men unpacked my new oven in their lorry and carried it into my kitchen. They arrived within the delivery window and called ahead to let me know they were getting close.”

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Posted 6 years ago

“Efficient delivery and despite modest price. Cooker very good quality”

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Posted 6 years ago

“Thanks for your efficient handling of the purchase and delivery. Can recommend you.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Easy to purchase and delivery was next day as expected.”

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Posted 6 years ago

“Good prices, next day delivery , good choice.”

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Posted 6 years ago

“Great online and in store prices, stock available, quick delivery and delivery guys placed appliance exactly where needed and took away old washer/dryer. 👍”

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Posted 6 years ago

“Easy to order and delivered when stated. Deliver men very efficient and took away packing. Appliance looks great but only installed yesterday so not tried yet”

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Posted 6 years ago

“Very good. Communication and no problems. Delivery drivers very helpful.”

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Posted 6 years ago

“Great service from ordering to delivery”

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Posted 6 years ago

“Delivered promptly. Device matched the description”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,170 reviews