Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,425 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,425 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, Delivered as promised”

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Posted 7 years ago

“I ordered and they delivered on the day and time agreed the drivers were helpful”

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Posted 7 years ago

“Great easy to use service, item delivered on time and as descrubed, I would recommend and definitely use again.”

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Posted 7 years ago

“Easy to order online and delivered as promised, the product was of a high quality at a great price and I was very happy with the service”

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Posted 7 years ago

“Very good prices. Helpful customer services when couriers did not deliver my parcel on time. I would definitely recommend.”

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Posted 7 years ago

“Brilliant, fantastic customer service, whole service easy from start to finish, can’t comment on returns process as not had to use but would definitely use them again.”

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Posted 7 years ago

“Great product, best price and delivered as promised”

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Posted 7 years ago

“Product First Class. As described. Delivered the following day as promised.”

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Posted 7 years ago

“Easy ordering process, fast and prompt delivery, helpful drivers”

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Posted 7 years ago

“The crew came & delivered my appliance, they were very helpful & friendly & made sure the appliance was in good orderthey took it into kitchen & made sure it was going in the right place. Great team, I would recommend anyone to shop at appliances direct, good prices & very good choice of goods. Five star rating.”

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Posted 7 years ago

“Fast delivery cheap products and friendly delivery people.”

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Posted 7 years ago

“Next day delivery within the time slot given .”

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Posted 7 years ago

“no problems very good service many thanks”

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Posted 7 years ago

“Ordered double oven (gas) for delivery to Dublin ROI every thing worked out fine it arrived on time , would use Appliances Direct again”

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Posted 7 years ago

“Cheaper than direct from manufacturer of my purchase. Quick delivery.”

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Posted 7 years ago

“Perfect service.”

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Posted 7 years ago

“First class service.very happy.”

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Posted 7 years ago

“Ordered, no problem. next day delivery. Delivered as promised. Would purchase again from this company. Really good professional service. Many thanks.”

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Posted 7 years ago

“I recently got a cold pressed juicer from Appliances Direct and was wowed from the follow-up to delivery of the item. Looking to do more business with them. Customer service was awesome.”

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Posted 7 years ago

“Wine storage cooler ordered. Delivered on time. Courier unwrapped and took away packaging. Works well. Nice looking undamaged.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,425 reviews