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Appliances Direct Reviews

4.2 Rating 6,171 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 6,171 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025
Anonymous
Appliances Direct 3 star review on 30th April 2025
Rob Bruce
Appliances Direct 1 star review on 20th April 2025
Anonymous
Appliances Direct 4 star review on 10th January 2025
Penny Comley-Ross
Appliances Direct 1 star review on 11th December 2024
Ghoerghe Crisu
Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
46
Anonymous
Anonymous  // 01/01/2019
From ordering the fridge to the delivery, everything went smoothly. The delivery was quick and on time. The product was as detailed and the delivery service, Panther, was great, constantly giving me updates and checking throughout the process. Very pleased.
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Posted 6 years ago
Service was excellent, goods received in good order
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Posted 6 years ago
Good customers services, good communications, delivered in the time stated and on time and great prices. Goods as described and so far all is good. A trouble free experience at a great price.
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Posted 6 years ago
very quick service
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Posted 6 years ago
Very fast delivery . product in good condition Thanks very much
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Posted 6 years ago
No problems, item turned up when expected.
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Posted 6 years ago
Good prices. Delivered promptly. Product as expected. Works well and fits the space.
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Posted 6 years ago
Goods as described, brand new, sealed. The price was £20 less than anywhere else. A good price for next day delivery. Top marks are due to the unsung hero, the courier, for getting it to me on time!
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Posted 6 years ago
Wonderful service and good prices. Couldn't be happier.
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Posted 6 years ago
Arrived on time. Delivered goods with minimum fuss.
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Posted 6 years ago
My juicer came the day after ordering so no complaints there and am very happy with the appliance.
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Posted 6 years ago
Fantastic service
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Posted 6 years ago
Good price and arrived early on the day.
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Posted 6 years ago
Great service and a great product. Many thanks
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Posted 6 years ago
Delivered on time and best price for product
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Posted 6 years ago
Excellent service from the point of order to delivery. Really good fit, very easy to use not complicated at all - all in all great value for money and ideal for a small kitchen, small family
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Posted 6 years ago
Great service ,prompt delivery,very good price. Thank you
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Posted 6 years ago
Impressed with ordering right through to delivery & installation - would highly recommend this company.
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Posted 6 years ago
Really happy with the service can't fault appliance direct from beginning to end everything went smoothly. Will definitely buy from them again fab 😁
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Posted 6 years ago
Product at great value and the delivery guys were very friendly and helpful. Never had any problems when using Appliances Direct.
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Posted 6 years ago
Appliances Direct is rated 4.2 based on 6,171 reviews