Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,171 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, exactly what I ordered delivered when I was told it would by two extremely helpful guys.”

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Posted 6 years ago

“Paid for next day delivery and the washing machine was here by twelve. Plummed in by the delivery men and working by half twelve. Old machine taken away. All well worth the extra cost for this service. The delivery men were polite and friendly. Washing machine is a dream compared to the old one. Recommend appliances direct with five stars!”

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Posted 6 years ago

“Very easy to deal with and order, would definitely recommend this company. Great prices also! :)”

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Posted 6 years ago

“Brilliant!”

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Posted 6 years ago

“Easy to follow web site very competitively priced excellent communication ensure smooth delivery and removal of old fridge. Looks great fits in with all kitchen appliances.”

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Posted 6 years ago

“fast and affordable”

Appliances Direct 5 star review on 9th September 2018

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Posted 6 years ago

“Service recieved from appliances direct was great, professional and fast, althoughi didn't realise id have to pay extra for postage. The honor 10 phone was an excellent price considering it came with great Bluetooth headphones. The phone its self is very good in every way.”

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Posted 6 years ago

“My delivery was delivered bang on time and I was regularly updated on its status top notch service”

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Posted 6 years ago

“Very pleased yet again with the efficiency and reliability of this company.And of course the great prices.Would definitely recommend.”

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Posted 6 years ago

“service & delivery exactly as stated, goods arrived in good condition & on the day specified, courier was polite & pleasant..”

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Posted 6 years ago

“Great service and item. A pleasure”

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Posted 6 years ago

“Best value for my washing machine. Service as expected. Able to choose delivery day, pleased that timings were communicated in advance, including courtesy call prior to delivery. Item delivered within time window given.”

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Posted 6 years ago

“ordered streaming box arrived within two days they kept me informed all the time the box was easey up and running in no time good company to buy from thank you.”

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Posted 6 years ago

“Very quick and easy ordering. Delivered with excellent driver.”

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Posted 6 years ago

“Great customer services and delivery guys were brilliant a joyful shopping experience and will shop with you again in the future.”

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Posted 6 years ago

“Prompt delivery, good quality product.”

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Posted 6 years ago

“Best price quick delivery x”

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Posted 6 years ago

“Very good service and early delivery with competitive prices would certainly use again in future”

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Posted 6 years ago

“Easy to order and quick on delivery many thanks”

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Posted 6 years ago

“Great service. Prompt no hassle delivery. Delighted with washing machine.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,171 reviews