Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,171 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with my new tumble dryer. very modern and a great price. Great service and delivery quick and helpful.”

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Posted 6 years ago

“Good all round service”

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Posted 6 years ago

“Very pleased with the service and delivery, would definitely recommend !”

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Posted 6 years ago

“Fantastic! Speedy delivery. Quality appliance.”

Appliances Direct 5 star review on 7th September 2018

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Posted 6 years ago

“All good, good service and well communicated throughout”

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Posted 6 years ago

“Excellent service, as always.”

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Posted 6 years ago

“perfect service from ordering over phone to the delivery drivers delivering, would highly recommend your company”

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Posted 6 years ago

“Great service, item was delivered exactly when promised”

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Posted 6 years ago

“Delivered on time. Good communication”

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Posted 6 years ago

“Delivered as promised with regular communication.”

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Posted 6 years ago

“I'm very happy with my fitbit, I will say I don't know who you use for the delivery to the collection point but the box it came in was damaged but the watch was still secure in its parcel.”

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Posted 6 years ago

“Very good service will use again”

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Posted 6 years ago

“Quick delivery and loved the Collect+ as I could pick up my parcel from my corner shop!”

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Posted 6 years ago

“delivered on the day expected”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Fast, no fuss service. Good prices”

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Posted 6 years ago

“Excellent service from order to delivery. Highly recommend them to anyone I ordered a Miele washing machine and Bosch dishwasher and found they had the most competitive price for both of them.”

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Posted 6 years ago

“Excellent service. Lots of choice regarding delivery days. Was kept informed about my order continuously & the delivery came at allocated time. Will defiantly pay get them to fit my appliance next time. Overall very happy with my new washing machine”

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Posted 6 years ago

“My appliance arrived as intimated on time and the delivery man was very professional he opened the package to ensure nothing was damaged. I would say I had excellent service with a very well mannered, polite, proffesional Hotpoint employee. Thanks to him my delivery was stress free. Thank you. Marri Malloy”

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Posted 6 years ago

“Excellent price and service”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,171 reviews