Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,171 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a gas hob from AP as I couldn’t find it any cheaper anywhere else that could be delivered quickly. Very easy process and it was delivered the next day on a timed delivery. Excellent!”

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Posted 6 years ago

“Hassle free, quick and efficient and value for money what more can i say? Delighted.”

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Posted 6 years ago

“Great delivery service took my old appliances away and all packaging would buy from again”

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Posted 6 years ago

“Avery good company to buy from. Impressive throughout the full process from ordering to final delivery. I would certainly buy from them again.”

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Posted 6 years ago

“Easy to order. Prompt delivery. No problems. Would us again”

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Posted 6 years ago

“Item was bought at best internet price and delivered swiftly. Highly recommended.”

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Posted 6 years ago

“An excellent service. I found the centre easily and the staff were very helpful in loading up my car.”

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Posted 6 years ago

“Very helpful and efficient”

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Posted 6 years ago

“Bought compact tumble drier and it's great! Very quick, efficient and helpful service from start of order to finish. Lots of updates on when it would be delivered and a call 10 minutes before to say they were nearly there.”

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Posted 6 years ago

“Did what they said, Would recommend”

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Posted 6 years ago

“We ordered a new fridge freezer and had excellent service throughout. I had emails confirming the order and a phone call to arrange delivery. On the day of delivery, the very courteous delivery men phoned with a time and when they arrived, the removed the old fridge freezer and unpacked the new one with great care. I received excellent service and would buy from Appliancedirect again”

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Posted 6 years ago

“Great product, Looks good and value for money.”

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Posted 6 years ago

“Apliance and delivary was all good. Driver called when on the way. Good service”

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Posted 6 years ago

“Ordered a Polti Iron best price by far next day delivery. Pleased with iron makes the ironing easy. Would definitely use again.”

Appliances Direct 5 star review on 4th September 2018

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Posted 6 years ago

“The salesman who served us was friendly, knowledgeable, helpful and will definitely use the company again”

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Posted 6 years ago

“GREAT PRICES... FAST SERVICE. LONGER WARRANTY... ARRIVED QUICKLY AND EASY TO COLLECT WITH THE CLICK AND COLLECT SERVICE... GREAT PRODUCT AS WELL DOES WHAT IT SAYS ON THE TIN!!.. 10/10”

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Posted 6 years ago

“good quick service at a good price too”

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Posted 6 years ago

“every thing was very good.”

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Posted 6 years ago

“The regular delivery schedule updates from ArrowXL were appreciated, the delivery crew were friendly and efficient. Good service.”

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Posted 6 years ago

“Great customer services. Received my item and I’m very pleased. Cheapest I could find online. Thank you!”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,171 reviews