Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,171 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,171 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items delivered quickly and are reasonable in price.”

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Posted 6 years ago

“Very good service so far.”

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Posted 6 years ago

“Excellent service. Delivery in time. Product is awesome. Good packaging. Recommended. Have bought products from them before and never had any issues.”

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Posted 6 years ago

“Good price, good delivery options and speedy delivery exactly as described.”

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Posted 6 years ago

“Used appliances direct before and had the same excellent service. Good product choice, easy and efficient ordering, and phone call from the delivery men to confirm time. Would re recommend without hesitation”

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Posted 6 years ago

“Very professional service indeed. I was kept informed at every stage and love delivery people too. Would certainly use you again and recommend to everyone.”

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Posted 6 years ago

“great product price and delivery”

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Posted 6 years ago

“Brilliant next day delivery and on time.”

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Posted 6 years ago

“Great service. Delivered as expected. Good customer service and communication.”

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Posted 6 years ago

“Excellent service and brilliant delivery options - absolutely nothing to complain about!”

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Posted 6 years ago

“Great service, Thank you.”

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Posted 6 years ago

“Good price for item and delivered promptly - with message in advance to alert to delivery.”

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Posted 6 years ago

“Easy to order online, quick and helpful delivery and competitive prices”

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Posted 6 years ago

“Great customer service. Quick delivery and value for money. Would recommend!”

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Posted 6 years ago

“Came as advertised quick delivery and product was great”

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Posted 6 years ago

“Really quick delivery of my new dishwasher and a great price.”

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Posted 6 years ago

“Very happy with the whole process, unfortunately delivery was a few hours later than expected due to the van breaking down but was contacted straight away & they were very apologetic & gave me an estimated time. Delivered the dryer, put it in place & took all the packaging. Really friendly drivers & product itself is fine & a godsend to have again!”

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Posted 6 years ago

“Good all round”

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Posted 6 years ago

“Had no problems at all - even when I had to change the delivery date”

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Posted 6 years ago

“Very prompt delivery and very helpful delivery men.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,171 reviews