Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,582 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, maintained promised delivery date, very competitive. Excellent service.”

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Posted 8 years ago

“Love my new Belling range cooker and the guys that delivered it are to be commended for their politeness, care and efficiency. However please note that this model (Cookcentre 100ei) doesn't have a plinth to cover the feet so is effectively 'freestanding'. Apparently you can buy one as an optional extra from Belling, approx £70 I think.”

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Posted 8 years ago

“Ordered a hob and sink, both arrived on time and well packaged, unwrapped and all looks ok, not fitted yet”

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Posted 8 years ago

“Bought Nespresso lattissima machine - best price I could find online and it arrived really quickly. Very happy with the machine it was delivered in perfect condition and works brilliantly.”

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Posted 8 years ago

“Excellent service. Quick delivery and kept informed from placing the order to receiving the item.”

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Posted 8 years ago

“The fridge freezer was what I had been looking for and was very pleased to find you stocked it. The service I received from you was very good and the drivers very helpful. I would definitely reccomend you.”

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Posted 8 years ago

“Easy ordering”

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Posted 8 years ago

“arrived quickly and absolutely fine”

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Posted 8 years ago

“Only had the appliance for a couple of weeks, but all seems to be running smoothly Only a basic model but does the job for me .”

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Posted 8 years ago

“Happy with product quick delivery”

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Posted 8 years ago

“Was really pleased with my order from start to finish. Ordering online was easy. Booked a day that suited me and received a time slot the evening before. Delivery went well two helpful men to install and recycle my old appliance.”

Appliances Direct 5 star review on 23rd April 2018

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Posted 8 years ago

“Simple process and quick delivery. Item very well packed, very pleased with purchase.”

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Posted 8 years ago

“The service from your firm ,from beginning to end, was exemplary. The delivery day was given upon placing the order and the delivery men did not drive their vehicle onto our house drive but pushed the Electric Oven from their van and took all the wrappings, plus our old oven away. Nothing was too much trouble for them. They are a credit to your outfit. Britain would be even greater if every firm could do business the same.”

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Posted 8 years ago

“Item was as described and excellent price. Delivery excellent. Very satisfied.”

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Posted 8 years ago

“Good Value, delivered on time”

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Posted 8 years ago

“Absolute con”

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Posted 8 years ago

“So, remind me what you delivered. I’ve ordered a lot lately for my kitchen and I presume it’s something to do with that.”

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Posted 8 years ago

“This is a brilliant machine, if you have a million and one things to do this machine is a definite time saver and stress buster. cleans perfectly, better than hand washing. I have it temporarily plumbed to my hot feed as that is obsolete and the washing machine currently hogs the cold feed. the appliance is easy to install, exactly like a washing machine. A different fitting is needed to plumb into cold feed so that I can run the washing machine and dishwasher from the same feed. (youtube has the answers on the fitting and how to) really easy. I did a lot of research before deciding on this machine, a small machine is all I need, I have seen multiple reviews where plates do no not fit. my plates which are square and measure 10inch x 10inch (26cm) fit fine, i usually put 3 of those plates, cutlery, several cups, 2 pint glasses, a medium saucepan, a bowl or 2, and there is still room for more smaller items. If you are washing up after something like a sunday roast with several saucepans, trays and plates etc then obviously not everything would fit in one load but could fit it 2 loads. I put the big plates in the slots so the plates face downward, they always come out sparkling clean. Longest wash takes about 2 hours max, quickest wash is 30 min. The only cons to this machine is the drain hose is very short ( 1 metre), I have mine go directly into the sink so I am able to monitor water usage, on all cycles the maximum amount of water used only just fills a normal washing up bowl. For me the only downside to this machine is the electricity consumption. I have a meter and the machine used 3 times a day on a 2 hour cycle (breakfast, lunch and dinner) in 4 days with 2 medium and 2 small aquariums, plus other household electricals that are always on, I used £6 electricity. The service from Appliance Direct is really good, had no probs.”

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Posted 8 years ago

“Easy to use website and prompt delivery.”

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Posted 8 years ago

“Spot on. These guys kept me well informed throughout the whole process of buying and delivery. the guys turned up on time took the packaging away with them and carried the stuff in with out any drama. Just what you need no hassles will definitely use again.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,582 reviews