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Appliances Direct Reviews

4.2 Rating 6,197 Reviews
80 %
of reviewers recommend Appliances Direct
4.2
Based on 6,197 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Appliances Direct Reviews

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025
Anonymous
Appliances Direct 3 star review on 30th April 2025
Rob Bruce
Appliances Direct 1 star review on 20th April 2025
Anonymous
Appliances Direct 4 star review on 10th January 2025
Penny Comley-Ross
Appliances Direct 1 star review on 11th December 2024
Ghoerghe Crisu
Appliances Direct 5 star review on 2nd October 2024
Michael
Appliances Direct 5 star review on 15th September 2024
Aleksandar Og
46
Anonymous
Anonymous  // 01/01/2019
My item was delivered the day after I placed my order. Exactly as promised.
Helpful Report
Posted 4 years ago
Bought one day, delivered next day it does not get any better. Many thanks
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Posted 4 years ago
Delivered dishwasher early great follow up too
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Posted 4 years ago
Fast work. Thank you
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Posted 4 years ago
Great price,good communication, quick delivery,
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Posted 4 years ago
This company was happy that I was happy and informed me exactly when the delivery was due. They were very polite and helpful
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Posted 4 years ago
Very easy to order and next day delivery
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Posted 4 years ago
Had no issues at all. My order arrived sooner than expected, well packaged & in good condition.
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Posted 4 years ago
Great service and fantastic prices. Very quick to deliver.
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Posted 4 years ago
Arrived on time, very helpful with delivery and fitting, friendly young man delivered my freezer which is now working fine'
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Posted 4 years ago
Ordered miele integrated fridge. Good price, great service from ordering through to delivery. Excellent communication via email and telephone updates re delivery given two hour time slot delivered on time. Cannot fault the service i received
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Posted 4 years ago
Best price i could find on a mini drinks fridge. Only paid for standard delivery but it came in 2 days anyway. Item was in perfect condition & so far beers are ice cold.
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Posted 4 years ago
Clear details during the ordering process, fast delivery, great products
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Posted 4 years ago
Mini -fridge - Delivery within 24 hours on a Bank holiday weekend- fantastic service
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Posted 4 years ago
Very good service in store and delivery will definitely use them again
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Posted 4 years ago
Great looking works well
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Posted 4 years ago
Very prompt service
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Posted 4 years ago
I love my oven, no more burnt offerings, when the timer ends the oven turns off, just what I needed, love it
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Posted 4 years ago
delivered on time. delivery guys were great. price was good, kept up to date on delivery
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Posted 4 years ago
easy ordering, delivery and installation on the button!
Helpful Report
Posted 4 years ago
Appliances Direct is rated 4.2 based on 6,197 reviews