Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,117 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,117 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love shopping in this shop.”

Helpful Report

Posted 3 years ago

““Very quick delivery and good communications””

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Posted 3 years ago

“Very quick delivery and good communications”

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Posted 3 years ago

“Through their website, it was easy to find the replacement product that I was looking for. It was delivered the next day in perfect condition. I didn’t wish any way better than that.”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“Delivery made on time purchased an 18” fan up and running within 20 mins made us all feel a lot cooler”

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Posted 3 years ago

“So happy with these, ordered 2 during the heatwave that our downstairs during the day and upstairs at night. Fantastic service delivery less than 24 hours from order . Would highly recommend”

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Posted 3 years ago

“I found it easy to place my order and it was delivered the next day. Excellent.”

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Posted 3 years ago

“Good air con unit. Next day delivery was excellent”

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Posted 3 years ago

“Had an issue with a caster fitting on a BBQ. Staff very helpful in arranging replacement part. Excellent aftersales service. Sorted in a few days. Company used speediest courier service.”

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Posted 3 years ago

“I had a small issue with my purchases remote and I had a Great, positive, quick response from the assistant. I had great service from appliances direct from the start of my purchase to now. Top marks”

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Posted 3 years ago

“Appliance arrived on time with a helpful delivery driver. Appliance as described. Delivery costs more than other companies but that's just a little niggle”

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Posted 3 years ago

“Great design good price works well very pleased”

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Posted 3 years ago

“Service was very efficient. Two lads who delivered and installed appliance where very pleasant and efficient. Could not have asked for better.”

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Posted 3 years ago

“Excellent service good price fast delivery”

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Posted 3 years ago

“We had fantastic service The Two delivery gentlemen were so friendly and very kind. They put my freezer in my garage for me and I was very grateful. I will definitely be using Appliances Direct again without fail, I shall also recommend my family and friends”

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Posted 3 years ago

“Very satisfying”

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Posted 3 years ago

“All handled perfectly, ordered a mobile once before with exactly the same level of perfect service, cheers again Alan”

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Posted 3 years ago

“Excellent service. Next day delivery.”

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Posted 3 years ago

“Delivery and collection excellent. Will definitely use again and recommend.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,117 reviews