Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,581 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The microwave arrived as stated and was as ordered. It was in good condition.”

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Posted 8 years ago

“A1 communications,fast friendly delivery and good price”

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Posted 8 years ago

“I works very well and is pretty quiet. It has been in constant use thank you”

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Posted 8 years ago

“Quick, efficient service”

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Posted 8 years ago

“the Price was great. You kept me informed of the delivery at all stages and the guys who delivered the awshing machine were on time and polite.”

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Posted 8 years ago

“They dealt with my requirements very efficiently and the items were delivered promptly.”

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Posted 8 years ago

“Kept me informed of delivery times, very friendly team, excellent value for money, would highly recommend 😊”

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Posted 8 years ago

“Easy to deal with and goods arrived on time as promised”

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Posted 8 years ago

“Easy to order, delivery options good, uplift of old goods, prices fair.”

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Posted 8 years ago

“Price an ease of delivery”

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Posted 8 years ago

“Highly recommended.Very fast and efficient service especially the delivery man they are nice and good customer service.”

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Posted 8 years ago

“Prompt delivery & good customer communication.”

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Posted 8 years ago

“Very efficient service. Fast delivery. Product packaged well. Would definitely order again.”

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Posted 8 years ago

“Fast delivery on time.”

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Posted 8 years ago

“All good so far. Good value item. Arrived at scheduled date and time”

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Posted 8 years ago

“The kitchen sink and tap bought is very good quality.”

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Posted 8 years ago

“Very smooth experience from start to finish. Nothing to be uncertain about with the add one available, or fitting, package removal, taking old appliance etc. Make your choices & that's what you get. Excellent.”

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Posted 8 years ago

“It was very easy to order, I was advised of the delivery date and time, your delivery men were professional and curteus. I am delighted with my choice of fridge. Thank you”

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Posted 8 years ago

“Received single oven as advertised Delivery excellent. Oven beautiful works superbly. Fitted in space left by oven that did not work exactly.Thank you”

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Posted 8 years ago

“Very quick to order and exceptional delivery as I live in Ireland I was very impressed with how quickly it got to me.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,581 reviews