Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,582 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good customer services and delivery always on time”

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Posted 8 years ago

“Very quick and efficient service”

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Posted 8 years ago

“Everything went to plan. Quick and easy one stop service. Would highly recommend.”

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Posted 8 years ago

“Quick delivery. Good value for money. Had it a couple of weeks. All seems fine”

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Posted 8 years ago

“Great product, Phillips TV. Well packaged, convenient delivery”

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Posted 8 years ago

“I recently bought a CDA Dishwasher and Samsung Fridge Freezer From Appliances Direct. Both were priced very competitively, The online process was very simple and all communications were very slick and clear. Deliveries were as promised, on time and very efficient.”

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Posted 8 years ago

“Appliance arrived on time the delivery guys very polite and helpful.”

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Posted 8 years ago

“They did a speedy efficient delivery and goods arrived in good order. The delivery staff were very helpful”

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Posted 8 years ago

“Excellent service and very happy with my purchase. Would definitely recommend using this site,”

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Posted 8 years ago

“We were kept informed about the transit of our Oder . Delivery was prompt , the item was unpacked and packaging taken away . The appliance arrive. In excellent condition and the delivery team were very helpful and polite. Top marks 👍”

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Posted 8 years ago

“Great service, will use again and recommend to friends as they send to remote places unlike many others”

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Posted 8 years ago

“Easy online process, great customer service, was communicated with at every stage in delivery !”

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Posted 8 years ago

“Fantastic service all round. Product whilst own brand looks pretty good.”

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Posted 8 years ago

“arrived on time ,and fitted easily”

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Posted 8 years ago

“Kept me in the loop of when my new appliance was being delivered.”

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Posted 8 years ago

“V. Efficient”

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Posted 8 years ago

“I live at postcode hx64ab so this was an easy fix for me I could go direct to warehouse in Elland instead of going to Huddersfield very nice lady called Yasmin even gave me directions to warehouse I hope they have a nice new sign outside”

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Posted 8 years ago

“Great price, fast competent delivery, were willing to come up with a delivery option that suited my needs. I'll never buy electricals again without considering appliances direct”

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Posted 8 years ago

“I had was a positive experience all round.”

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Posted 8 years ago

“Pleased with the fridge ordered. Arrived on time and was updated with texts/emails. Delivery men also v nice and helpful.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,582 reviews