Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,426 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,426 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ,no problem to order over the phone,arrived on the day when I asked for and all 7 items were cheaper than anyone else”

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Posted 7 years ago

“Good pricing and customer service plus fast delivery . Recommended .”

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Posted 7 years ago

“Easy to install and works perfectly. Exactly as described.”

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Posted 7 years ago

“Bought a Miele vacuum cleaner and was extremely pleased with product, good price and excellent service. Would thoroughly recommend.”

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Posted 7 years ago

“It worked!”

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Posted 7 years ago

“Straight forward steps after finding the product of my choice in paying and having it delivered and the tracking system worked well so that I was at home to receive the item. Overall I am very pleased with the whole transaction, from start to finish and the product is in situ and working well.”

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Posted 7 years ago

“We were kept informed by email about the delivery time slot then on the day were called approx 15 mins prior to delivery. Excellent service would definatley buy again from Appliances Direct”

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Posted 7 years ago

“good product and helpful advice on the telephone all in all very good.”

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Posted 7 years ago

“Great product and cheaper than many others”

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Posted 7 years ago

“Great products, price and service.”

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Posted 7 years ago

“Goods as described, price fair, delivery informative! What could be better! Serena”

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Posted 7 years ago

“Very good complete satisfied with your product Bazil”

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Posted 7 years ago

“Slightly cheaper than others and quick delivery. All good!”

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Posted 7 years ago

“Cheaper than anywhere else I could find and an excellent delivery service. Can't fault them!”

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Posted 7 years ago

“Excellent service - from the original order to delivery. All very easy. Highly recommended”

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Posted 7 years ago

“Excellent. A painless and smooth exercise. Better than going around shops”

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Posted 7 years ago

“Deliver on time with products living up to expectation. Easy to order and follow through to delivery.”

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Posted 7 years ago

“Very good frost free freezer,very little noise and good value for money”

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Posted 7 years ago

“Very friendly customer service over the telephone. Received the appliance within 2 days and was extremely happy in the way I was kept informed of delivery date, time etc. Have not used Appliances Direct before but would certainly consider it in the future.”

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Posted 7 years ago

“I bought a Rangemaster cooker and am very pleased with it. It was delivered at a date to suit me and I was given a time slot so it was very convenient. Great service , great product.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,426 reviews