Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,183 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,183 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent - delivered when they said they would and the remove of the old appliance was very helpful.”

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Posted 7 years ago

“Arrived on time. Appliance as expected good quality good service”

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Posted 7 years ago

“Great TV, Great customer service. Excellent”

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Posted 7 years ago

“Good communications from ordering to delivery. Really competitive prices. Products worked and I am really happy with them.”

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Posted 7 years ago

“very helpful and appliance suitable and efficient”

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Posted 7 years ago

“Easy to order and good service”

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Posted 7 years ago

“So pleased easy ordering tracking the guys Called me half an hour from my house fabulous service I would highly recommend Thankyou appliance direct 😀😀😀”

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Posted 7 years ago

“Very good would buy again”

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Posted 7 years ago

“Absolutely brilliant,two great lads who could not do enough a credit to your firm”

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Posted 7 years ago

“After a very bad experience with a rival firm I can only praise Appliance direct for the excellent service we received. I would purchase from them in the future and advise any of my friends to use this firm”

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Posted 7 years ago

“Great product excellent communication, friendly & very helpful delivery team.”

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Posted 7 years ago

“Found internet site easy to use and informative. The product purchased (Humidifier) was delivered quickly and safely by courier and trackable. Product looks good , works well and is a stylish addition to the home.”

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Posted 7 years ago

“Cheaper than other stores selling the exact same product”

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Posted 7 years ago

“Delivery was quick and efficient. I was updated regularly by email re. the status of my order and I was happy with the quality of the laundry bin I received.”

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Posted 7 years ago

“Prompt delivery and item exactly as adverticed. Good price.”

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Posted 7 years ago

“Order correct, promptly delivered, good communication”

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Posted 7 years ago

“Black glass cookerhood Arrived on time, packaged very well & great value for money. we would definitely recommend to family and friends for your outstanding service.”

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Posted 7 years ago

“From ordering to delivery very good service kept well informed on delivery date. Delivery men polite and helpful would highly recomend”

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Posted 7 years ago

“Great selection excellent price quick delivery..... no issues”

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Posted 7 years ago

“Good service, quick response and follow up but unfortunately original delivery date not met but revised one 10 days later was. Friendly service on phone.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,183 reviews