Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,581 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good very happy”

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Posted 8 years ago

“Very good service . The appliance I ordered was sent out and delivered very quickly.. I have no problems with this company”

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Posted 8 years ago

“Love love love my air con unit needs a pro to fit but well worth it in this heat wave it’s so good it cools all of my house. Highly recommend”

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Posted 8 years ago

“Excellent service from ordering through to delivery. Friendly, helpful staff.”

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Posted 8 years ago

“Excellent service from Appliance Direct. Kept well informed of order progress and delivery.”

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Posted 8 years ago

“Quick and easy to order, product as described, reasonable price. Delivery as planned , nice delivery men, unpacked my freezer and took old one away No problems”

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Posted 8 years ago

“Arrived with non functional remote - new one arrived next day, 2 wheels fell apart, new ones sent out but were totaly diffrent size, bought some decent wheels online - unit itself is brilliant. cools a large room fom 29 to 22 in half hour or so.”

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Posted 8 years ago

“I've ordered a couple of things from Appliances Direct now, and am well pleased with them.”

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Posted 8 years ago

“We shopped around for a new washing machine after ours finally gave up! Appliances Direct offered the best price and speediest delivery. The service was great - we were called immediately after we placed the order to confirm the details, and the two-man delivery team arrived when they said they would and were very helpful. We would definitely use Appliances Direct again.”

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Posted 8 years ago

“Great product great price. Arrived on time 10 out of 10 would recommend using Appliance direct.”

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Posted 8 years ago

“Good customer service”

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Posted 8 years ago

“Fantastic service and no problems what so ever”

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Posted 8 years ago

“From the time my order was placed it was kept in informed as to the whereabouts of my freezer and expected time of delivery very satisfied”

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Posted 8 years ago

“Quick and easy to order,Easy local collection , Great dyson fan easy to use and good price”

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Posted 8 years ago

“Appliance supplied at a competitive price and delivered in acccordance with advice.”

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Posted 8 years ago

“Very good service”

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Posted 8 years ago

“Very good service, no problems.”

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Posted 8 years ago

“I've used Appliances Direct a number of times now. Never had an issue. They always provide a fast efficient service.”

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Posted 8 years ago

“We bought an Indesit washer/dryer and a Neff built in microwave from AD. Really good price and delivery was quick. Great service. Thanks”

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Posted 8 years ago

“Very competitive pricing and excellent processing of my order which was delivered within days made me very satisfied with Appliences Direct. The Ring doorbell is an amazing device not only adding to the security of my home but allowing me to speak to visitors at my door even if away from home at the time. The quality of the product is very high the designers have really thought through the packaging installation and linking. I am very pleased with the whole experience.”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,581 reviews