Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,182 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient, very polite. They did what they said they would do and did it when they said they would do it. Perfect!!”

Helpful Report

Posted 7 years ago

“Delivered as arranged, unpacked and put in place, extremely satisfied”

Helpful Report

Posted 7 years ago

“Quick delivery, great product!”

Helpful Report

Posted 7 years ago

“Fast & friendly service.”

Helpful Report

Posted 7 years ago

“Easy efficient service. Delivery as arranged. No problems at all with service”

Helpful Report

Posted 7 years ago

“Delivery was quick communication efficient and accurate happy to deal with company again in the future.”

Helpful Report

Posted 7 years ago

“Very good product and excellent service- thank you.”

Helpful Report

Posted 7 years ago

“Dehumidifier,great price ,great results ,delivered quickly and on time.”

Helpful Report

Posted 7 years ago

“Right item delivered on time by helpful drivers.”

Helpful Report

Posted 7 years ago

“Easy to order, maintained promised delivery date, very competitive. Excellent service.”

Helpful Report

Posted 7 years ago

“Love my new Belling range cooker and the guys that delivered it are to be commended for their politeness, care and efficiency. However please note that this model (Cookcentre 100ei) doesn't have a plinth to cover the feet so is effectively 'freestanding'. Apparently you can buy one as an optional extra from Belling, approx £70 I think.”

Helpful Report

Posted 7 years ago

“Ordered a hob and sink, both arrived on time and well packaged, unwrapped and all looks ok, not fitted yet”

Helpful Report

Posted 7 years ago

“Bought Nespresso lattissima machine - best price I could find online and it arrived really quickly. Very happy with the machine it was delivered in perfect condition and works brilliantly.”

Helpful Report

Posted 7 years ago

“Excellent service. Quick delivery and kept informed from placing the order to receiving the item.”

Helpful Report

Posted 7 years ago

“The fridge freezer was what I had been looking for and was very pleased to find you stocked it. The service I received from you was very good and the drivers very helpful. I would definitely reccomend you.”

Helpful Report

Posted 7 years ago

“Easy ordering”

Helpful Report

Posted 7 years ago

“arrived quickly and absolutely fine”

Helpful Report

Posted 7 years ago

“Only had the appliance for a couple of weeks, but all seems to be running smoothly Only a basic model but does the job for me .”

Helpful Report

Posted 7 years ago

“Happy with product quick delivery”

Helpful Report

Posted 7 years ago

“Was really pleased with my order from start to finish. Ordering online was easy. Booked a day that suited me and received a time slot the evening before. Delivery went well two helpful men to install and recycle my old appliance.”

Appliances Direct 5 star review on 23rd April 2018

Helpful Report

Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,182 reviews