Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,182 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,182 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Simple process and quick delivery. Item very well packed, very pleased with purchase.”

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Posted 7 years ago

“The service from your firm ,from beginning to end, was exemplary. The delivery day was given upon placing the order and the delivery men did not drive their vehicle onto our house drive but pushed the Electric Oven from their van and took all the wrappings, plus our old oven away. Nothing was too much trouble for them. They are a credit to your outfit. Britain would be even greater if every firm could do business the same.”

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Posted 7 years ago

“Item was as described and excellent price. Delivery excellent. Very satisfied.”

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Posted 7 years ago

“Good Value, delivered on time”

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Posted 7 years ago

“Absolute con”

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Posted 7 years ago

“So, remind me what you delivered. I’ve ordered a lot lately for my kitchen and I presume it’s something to do with that.”

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Posted 7 years ago

“This is a brilliant machine, if you have a million and one things to do this machine is a definite time saver and stress buster. cleans perfectly, better than hand washing. I have it temporarily plumbed to my hot feed as that is obsolete and the washing machine currently hogs the cold feed. the appliance is easy to install, exactly like a washing machine. A different fitting is needed to plumb into cold feed so that I can run the washing machine and dishwasher from the same feed. (youtube has the answers on the fitting and how to) really easy. I did a lot of research before deciding on this machine, a small machine is all I need, I have seen multiple reviews where plates do no not fit. my plates which are square and measure 10inch x 10inch (26cm) fit fine, i usually put 3 of those plates, cutlery, several cups, 2 pint glasses, a medium saucepan, a bowl or 2, and there is still room for more smaller items. If you are washing up after something like a sunday roast with several saucepans, trays and plates etc then obviously not everything would fit in one load but could fit it 2 loads. I put the big plates in the slots so the plates face downward, they always come out sparkling clean. Longest wash takes about 2 hours max, quickest wash is 30 min. The only cons to this machine is the drain hose is very short ( 1 metre), I have mine go directly into the sink so I am able to monitor water usage, on all cycles the maximum amount of water used only just fills a normal washing up bowl. For me the only downside to this machine is the electricity consumption. I have a meter and the machine used 3 times a day on a 2 hour cycle (breakfast, lunch and dinner) in 4 days with 2 medium and 2 small aquariums, plus other household electricals that are always on, I used £6 electricity. The service from Appliance Direct is really good, had no probs.”

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Posted 7 years ago

“Easy to use website and prompt delivery.”

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Posted 7 years ago

“Spot on. These guys kept me well informed throughout the whole process of buying and delivery. the guys turned up on time took the packaging away with them and carried the stuff in with out any drama. Just what you need no hassles will definitely use again.”

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Posted 7 years ago

“Very good item, fast delivery, fully recommended.”

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Posted 7 years ago

“Very happy with product. Good service and I was able to track the progress of my delivery - so no waiting in unnecessarily.”

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Posted 7 years ago

“Great sink.”

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Posted 7 years ago

“Hassle free service. Quick delivery & uplift.”

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Posted 7 years ago

“Fast delivery and easy process of ordering👍”

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Posted 7 years ago

“Efficient ordering service, cooperative and helpful delivery team (who also did the installation and took away the old model, for a sensible extra charge) and reasonable price (compared to competitors). New washing machine is now working well. So we would recommend Appliances Direct.”

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Posted 7 years ago

“Very efficient and friendly. Order dispatched very quickly and delivery men very helpful and polite. Would highly recommend.”

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Posted 7 years ago

“so happy with my fire looks lovely in living room lets of good heat service was 10 out of 10”

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Posted 7 years ago

“Good service ,quick delivery, cheaper prices”

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Posted 7 years ago

“Speedy delivery and on time”

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Posted 7 years ago

“White knight tumble dryer fantastic at the moment lovely and quiet”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,182 reviews