Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,581 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, great communication smooth delivery”

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Posted 8 years ago

“Had a number of orders placed for a large project which needed them to be scheduled to work with our works programme. Ryan did an exemplary job of scheduling and ensuring everything was in order - looking forward to be able to use Appliances Direct again for our future requirements.”

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Posted 8 years ago

“save lots of money got all the parts to repair some very expensive outside lights service was excellent”

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Posted 8 years ago

“biased question! I'll say that I waited over 12 days for a replacment 10L dehumidifier after my first one stopped working - out of guarantee.”

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Posted 8 years ago

“Fast and effective service. Good advice on the phone.”

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Posted 8 years ago

“A really easy website & found a great product at a really good price. When i called to ask a couple of questions, they answered these and it made my mind up to purchase the item. I ordered it & the delivery was stress free. Looking to buy another item very soon. I would recommend buying from them.”

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Posted 8 years ago

“Amazingly quiet and efficient dehumidifier. There was a problem with the delivery, but after a phone call, a very helpful member of the Appliances Direct Team sorted it out for me, and I was very happy.”

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Posted 8 years ago

“The website was easy to use, product descriptions very helpful and informative. My order arrived quickly and customer service was excellent. Will certainly shop there again!”

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Posted 8 years ago

“Excellent service from tele stuff and delivery coupled with competitive pricing”

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Posted 8 years ago

“I purchased a iRobot roomba980 Robot vacuum Cleaner from the website. The website was excellent as it allowed me to compare all the roomba models features and prices. This was a birthday gift for my partner (I know a hoover for a birthday gift - right?!) and she LOVES it.”

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Posted 8 years ago

“Easy ordering and quick delivery”

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Posted 8 years ago

“Easy shopping experience, no hastles, quick delivery”

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Posted 8 years ago

“Excellent pricing and great delivery”

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Posted 8 years ago

“Exceptional Customer Service from start to finish.”

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Posted 8 years ago

“The service in getting the product ordered to me was superb.The product itself was useless,fell well below expectation. Looking back,the box in which it came was resealed,making me realise that it may have been a returned order.This was an Evaporative Air Cooler.They are not what they are made out to be."Caveat Emptor"”

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Posted 8 years ago

“Fast delivery, great products, great ways of paying!”

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Posted 8 years ago

“Service, delivery excellent. Product good tv at a very reasonable and competitive price. will purchase from Appliances Direct in future.”

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Posted 8 years ago

“The electric log effect fire is perfect and exactly what I expected from your ad, and at a very reasonable price. No problems at all thank you.”

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Posted 8 years ago

“Not the forest time we have used Appliances Direct. Great service always on time.”

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Posted 8 years ago

“Good customer services and delivery always on time”

Helpful Report

Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,581 reviews