Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,579 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was perfect could not ask for better”

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Posted 8 years ago

“Excellent price and service as usual. I have used Appliances Direct several times and have never been disappointed.”

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Posted 8 years ago

“Brilliant”

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Posted 8 years ago

“Very good customer services. Quick delivery. Great prices. Highly recommended”

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Posted 8 years ago

“Hotpoint Tumble Dryer. Good range of products. Easy to place the order, good prices, excellent communication, arrived exactly when scheduled, helpful delivery team. Really pleased with your service”

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Posted 8 years ago

“I was very pleased with the service provided and the excellent communication from the company. Even though I ordered the incorrect oven, the customer service team were very helpful in arranging for me to collect the correct oven and return the original one. I am also very pleased with the new oven. I would not hesitate in recommending the company.”

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Posted 8 years ago

“Excellent!! Communication. Kept up-to-date date every step of the way”

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Posted 8 years ago

“Excellent prices, prompt delivery, friendly and helpful delivery personally. Well done Appliance Direct!”

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Posted 8 years ago

“Visited the store good service and competitive prices”

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Posted 8 years ago

“Good choice of items, really fast delivery and good communication of when the delivery will be, 5* :)”

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Posted 8 years ago

“what amazing service, ordered at 9.30 pm and delivered next morning 5star service. and a great price too .”

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Posted 8 years ago

“Impressed with the prices and the delivery was very quick. Would not hesitate to use this company again.”

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Posted 8 years ago

“pleasant to deal with and efficient delivery service”

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Posted 8 years ago

“Great service, great communication, great product. Highly recommended!”

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Posted 8 years ago

“Great service,From ordering to delivery everything went as planned”

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Posted 8 years ago

“Fast on time delivery”

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Posted 8 years ago

“I placed my order on the Monday afternoon, to be delivered to my daughter in a north west town the following day. It was delivered the next day ( Tuesday) as promised by lunchtime. Brilliant, thank you!!”

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Posted 8 years ago

“good service ,good delivery on time and quality goods”

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Posted 8 years ago

“On time and hassle free”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,579 reviews