Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,174 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,174 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The kitchen sink and tap bought is very good quality.”

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Posted 7 years ago

“Very smooth experience from start to finish. Nothing to be uncertain about with the add one available, or fitting, package removal, taking old appliance etc. Make your choices & that's what you get. Excellent.”

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Posted 7 years ago

“It was very easy to order, I was advised of the delivery date and time, your delivery men were professional and curteus. I am delighted with my choice of fridge. Thank you”

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Posted 7 years ago

“Received single oven as advertised Delivery excellent. Oven beautiful works superbly. Fitted in space left by oven that did not work exactly.Thank you”

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Posted 7 years ago

“Very quick to order and exceptional delivery as I live in Ireland I was very impressed with how quickly it got to me.”

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Posted 7 years ago

“Excellent value for money and very quick delivery”

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Posted 7 years ago

“Very helpful staff in dealing with an issue I had with a faulty product. also prompt delivery of purchased item.. very pleased an impressed.”

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Posted 7 years ago

“Prompt service. Good quality appliance at competitive price”

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Posted 7 years ago

“quick reliable does what it says on the can so to speak”

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Posted 7 years ago

“Excellent all round from taking the enquiry then the order till delivery, all perfect. Best price, very professional, delivery on time, friendly people & polite, I will for sure use them again and buy from them again, and I highly recommend them.”

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Posted 7 years ago

“Excellent Service Great communication Highly Recommend”

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Posted 7 years ago

“Always good, speedy and efficient service - and competitive prices too.”

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Posted 7 years ago

“Good service, reasonable prices, good contact, would recommend.”

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Posted 7 years ago

“Had absolutely no problems with ordering and receiving our new fridge freezer.”

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Posted 7 years ago

“Very easy ordering process, quick delivery and a great quality product. Thank you”

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Posted 7 years ago

“Excellent delivery guys. They transported the goods up 2 flights of stairs despite it being clear on the order confirmation delivery was ground floor only. They went above and beyond - thank you.”

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Posted 7 years ago

“Very happy with item and the delivery was quick. Would recommend.”

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Posted 7 years ago

“very difficult to say”

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Posted 7 years ago

“Sales help great. Delivery and installation (or none in my case) a joke”

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Posted 7 years ago

“Dyson fan was a good price. Ordering was easy and item arrived within a couple of days even with standard delivery. Item well packed and works perfectly.”

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Posted 7 years ago

Appliances Direct is rated 4.2 based on 6,174 reviews