Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,579 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,579 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery on choice of date that suited me, they unwrapped and put it in place. 👍🏻 Thank you”

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Posted 8 years ago

“It came on time”

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Posted 8 years ago

“Very prompt service and good feedback of order progress from Appliances Direct”

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Posted 8 years ago

“Easy to find product on the web site with a good price as well and delivered exactly like they said - top service”

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Posted 8 years ago

“Very pleased with service. Arrived as promised. Great price. Couldn’t ask for more”

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Posted 8 years ago

“On time and very good”

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Posted 8 years ago

“Arrived much sooner than expected-”

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Posted 8 years ago

“Easy ordering, quick delivery, right price. Thanks.”

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Posted 8 years ago

“The Appliances Direct has been always correct!”

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Posted 8 years ago

“Delivery was fantastic - phone call to say on way and then arrived earlier than ETA so could get on with rest of the day. Price was brilliant and cheaper than well known competitor too for the tumble dryer. First time but will be using again.”

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Posted 8 years ago

“Easy and fast service. It was positive experience. I will definitely come back again”

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Posted 8 years ago

“Very good price, quick delivery and very well packaged. Great product and service”

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Posted 8 years ago

“Very quick delivery and excellent communication, would have no hesitation in using again.”

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Posted 8 years ago

“Plenty of choice good price for the item I bought and prompt delivery.”

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Posted 8 years ago

“Good item. Quick delivery. Overall fantastic service.”

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Posted 8 years ago

“It was a delivery for my son but I was there when they delivered and it was very good quick efficient and even unpacked and removed packaging which was first class”

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Posted 8 years ago

“Excellent service, exactly what I ordered delivered when I was told it would by two extremely helpful guys.”

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Posted 8 years ago

“Paid for next day delivery and the washing machine was here by twelve. Plummed in by the delivery men and working by half twelve. Old machine taken away. All well worth the extra cost for this service. The delivery men were polite and friendly. Washing machine is a dream compared to the old one. Recommend appliances direct with five stars!”

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Posted 8 years ago

“Very easy to deal with and order, would definitely recommend this company. Great prices also! :)”

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Posted 8 years ago

“Brilliant!”

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Posted 8 years ago

Appliances Direct is rated 4.2 based on 6,579 reviews