Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,168 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,168 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service, with excellent communications with customer. Appliance delivered on time.”

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Posted 6 years ago

“It was easy to navigate the website and find what I was looking for. I received an acknowledgement of my order and was kept informed about delivery. The microwave was delivered on the quoted day and time. First class service and I would recommend this company and use them again.”

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Posted 6 years ago

“Easy to order, the cheapest prices for similar product. Arrived on time and delivery team were efficient & polite.”

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Posted 6 years ago

“Easy on line ordering with quick delivery even to Cornwall! Delivery time was spot on with a great tracking system”

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Posted 6 years ago

“We got the dishwasher we wanted at the best price available online. Delivery was all fine too.”

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Posted 6 years ago

“Cheapest price although few weeks wait for delivery item arrived on time & worth the saving & wait”

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Posted 6 years ago

“Good price. Super fast delivery. Excellent item.”

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Posted 6 years ago

“Can'y fault. Quick delivery (Timed slot) perfect condition, only (Slight) niggle is the usual 'try to sell you insurance' aspect (Didn't push, when I said 'no')”

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Posted 6 years ago

“Great !!!”

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Posted 6 years ago

“Excellent service from start to finish”

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Posted 6 years ago

“they were friendly and helpful ,and the delivery was right on time,the delivery men were exceptional.”

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Posted 6 years ago

“First class service. They seem to sell only good quality products and ordering, delivery and any issues are sorted out straight away. Impressive approach to selling!”

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Posted 7 years ago

“So happy with the customer service they provide! I will buy everything from them in the future”

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Posted 6 years ago

“Excellent service . I purchased an oven on Monday and it was delivered on Thursday and within the time frame I was allocated. I would not hesitate to recommend them and use this company again.”

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Posted 6 years ago

“Ordered washing machine at 4om had it delivered 7:30am next morning.... brilliant service and cheapest price on line”

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Posted 6 years ago

“Good price, Delivered as promised”

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Posted 6 years ago

“I ordered and they delivered on the day and time agreed the drivers were helpful”

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Posted 6 years ago

“Great easy to use service, item delivered on time and as descrubed, I would recommend and definitely use again.”

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Posted 6 years ago

“Easy to order online and delivered as promised, the product was of a high quality at a great price and I was very happy with the service”

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Posted 6 years ago

“Very good prices. Helpful customer services when couriers did not deliver my parcel on time. I would definitely recommend.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,168 reviews