Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,618 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,618 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication throughout and quick delivery, wouldn't hesitate to use again, thanks.”

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Posted 5 years ago

“Great communication, kept up to date at all stages of purchase.”

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Posted 5 years ago

“Easy to order, speedy delivery, great product. Exactly as it should be. Thank you.”

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Posted 5 years ago

“NEWER AGAIN!!!!!!!! They don't replays for massage, from last 5 days ,we are still waiting for missing part from our order.”

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Posted 5 years ago

“Unfortunately we had to cancell the order but AD returned our money within a week. Sorry and thank you.”

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Posted 5 years ago

“Good price and fast delivery”

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Posted 5 years ago

“Very prompt service. I could not believe how quickly it was delivered especially so near Christmas and Covid.”

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Posted 5 years ago

“well done. recommended.”

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Posted 5 years ago

“Great Price and very quick delivery”

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Posted 5 years ago

“good price -good service, although a delay in delivery this was due to the manufacturer rather than Appliances Direct, and we were kept informed throughout. It was difficult to find a fridge freezer with ice making facility that was not a large American design as we had a limited space to fit it, but the Liebherr was perfect. Delivery was excellent as there were a few problems getting the appliance through the door, but the delivery agents were very helpful.”

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Posted 5 years ago

“Order arrived within 48 hours, standard post. Easy to order online. Reasonably priced item.”

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Posted 5 years ago

“Exellent communication and helpful, presentable and accommodating delivery persons. Will definitely buy from this company again”

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Posted 5 years ago

“our new cooker hood/extractor was delivered very quickly , great price and quality”

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Posted 5 years ago

“Very good service. I was advised when my order was to arrive. Arrived when stated.”

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Posted 5 years ago

“The service was great, ordered one day and received the next day, thank you”

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Posted 5 years ago

“Can't fault Appliance Direct. I was kept in the loop with emails and phone calls about the delivery and it was delivered exactly when they said it would be. Would use them again.”

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Posted 5 years ago

“Very happy with product. I ordered this on a Sunday evening, it was delivered Tuesday and I did not pay for next day delivery”

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Posted 5 years ago

“Had to wait nearly 2 months for it to come into stock delivery dates kept being put back . When it was delivered everything went well”

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Posted 5 years ago

“Delivery was swift and well tracked. The Air conditioning unit was well packed and came with everything you needed. Very pleased with the service.”

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Posted 5 years ago

“Very prompt delivery. No problems at all. Thanks”

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Posted 5 years ago

Appliances Direct is rated 4.2 based on 6,618 reviews