Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,167 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,167 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from ordering to delivery. Great product and excellent price”

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Posted 6 years ago

“quick next day delivery even thought was during the christmas period”

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Posted 6 years ago

“A problem free order & delivery even over the Xmas period. Would order again no problem”

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Posted 6 years ago

“just want to say JJ and MARTIN were friendly help full and polite”

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Posted 6 years ago

“super quick delivery of Echo Dot over Christmas. excellent service. Will definately use again.”

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Posted 6 years ago

“The Fridge freezer was delivered earlier than expected but I received a telephone message giving me the new time. The driver and his mate were very friendly and removed the old appliance and made sure the new one was securely in place and advised about waiting time before switching on. Very pleased and would recommend them.”

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Posted 6 years ago

“The delivery staff took away the old tumble dryer and even lifted the new dryer into place for us. Super customer service, quick delivery and excellent price.”

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Posted 6 years ago

“Excellent service delivered at the advised time.”

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Posted 6 years ago

“New microwave oven delivered within 48 hours of ordering, arrived spot on time, excellent service.”

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Posted 6 years ago

“My Miele Washing machine broke down a week before christmas and I needed a replacement immediately. Appliances Direct obliged and delivered my new Miele machine within 24 hours ! I was most grateful for this speedy service. There was some difficulty installing it but the 2 delivery men very cleverly used lateral thinking and successfully installed it. Thank you ! My sanity was intact during the christmas holidays.”

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Posted 6 years ago

“Never heard of this company before but in desperation I googled cooker sellers online. I tried all the big companies online and no one could deliver before Christmas. This company offered next day delivery or delivery day of choice for a reasonable cost. Not only that but they called to make sure I had the right amount of cover should anything go wrong. The man I spoke to was great, really new his stuff and pleasant. The cooker I brought was also over £100 cheaper than every where else I had looked. I would highly recommend them. My turkey tasted amazing, thank you for saving Christmas dinner!!!”

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Posted 6 years ago

“Informed every step of the delivery process Delivery team very couteous and helpful Overall a very good experience”

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Posted 6 years ago

“Good value for money speedy delivery product unpacked and plumbed in all packaging taken away great price good communication. Well done appliance direct.”

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Posted 6 years ago

“Good product at fair price! Bit of a problem with order but it was sorted really quickly! 😃”

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Posted 6 years ago

“Excellent price, quality and fridge/freezer delivered, unpacked and rubbish taken away all within two days of me purchasing online”

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Posted 6 years ago

“Excellent product at great price. Prompt delivery by very helpful drivers.”

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Posted 6 years ago

“Easy in store purchase from huthwaite,good choice of dehumidifier .would use again”

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Posted 6 years ago

“Good competitive price and easy ordering system . I would definitely order from this company again. Only slight issue is that I used the calendar to arrange delivery for a Monday and the product arrived early whilst we were away at the weekend . But at least the driver left the parcel with a neighbour and we got an email letting us know where it was. Good service.”

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Posted 6 years ago

“Easy website to use. My oven was delivered on the day specified and I was contacted by the delivery service to verify the time. A great service and the cheapest I could find the model I wanted anywhere. I would use this company again.”

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Posted 6 years ago

“great price,great service,great delivery,great delivery updates,on time,unpacked put into kitchen,everything perfect,cannot fault them,would definetly reccomend them and use them again.”

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Posted 6 years ago

Appliances Direct is rated 4.2 based on 6,167 reviews