Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,109 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,109 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great delivery, really nice guys very fast and professionally.”

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Posted 1 year ago

“There was a problem with the item I had ordered but this was resolved in a very timely and efficient manner, couldn’t have asked for better customer service”

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Posted 1 year ago

“Placed my order and paid for next day delivery. When this this did not materialise, due to the ineptitude of DPD, customer service was quick to provide a replacement and refund the delivery charge. Goods were well packaged and arrive safely the following day.”

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Posted 1 year ago

“Ordered the ideal washing machine for my Grandson Good name and price delivered in a couple of days fitted and old one taken away, Good service would use again. Cheers”

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Posted 1 year ago

“Good for me , Helpful in supplying faulty part for me, NEXT DAY delivery”

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Posted 1 year ago

“Great customer services , pleased with buying experience and products purchased from this site”

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Posted 1 year ago

“Excellent service and efficient delivery”

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Posted 1 year ago

“Kitchen sink looks great, good customer service when we had an issue re delivery - rectified straight away, would use this company again.”

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Posted 1 year ago

“Really good service, delivery on time. Would use again”

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Posted 1 year ago

“Good choice at good prices, fast delivery & excellent communication about order progress”

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Posted 1 year ago

“Excellent service !”

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Posted 1 year ago

“Purchased the Boss dual grill BBQ, Order and delivery was seamless - we received excellent communication regarding the delivery. We did have an issue with a part being damaged but they rectified the issue right away. Would use again!”

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Posted 1 year ago

“Good range of products, fair prices, quick delivery, good communication.”

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Posted 1 year ago

“good price have usd this company many times very satisfied”

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Posted 1 year ago

“EXtremely good customer service.”

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Posted 1 year ago

“Delivered following day after late pm order - excellent service, thanks. Good price, too!”

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Posted 1 year ago

“Very competitive price. Even had free delivery, free recycle and installation. Very patient with me when trying to make my purchase on the phone. Only disappointment was I bought it a week late. As they had the same washing machine for sale on special offer, free Persil washing powder, and free 5 year warranty. But the machine was set in level and in the right position, couldn’t fault them. Away to buy my own Persil ha ha.”

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Posted 1 year ago

“I was kept up to date with the progress of the order right through to the driver calling to say he was nearly here. The driver and his mate were very helpful and polite . I am very happy with the service I got.”

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Posted 1 year ago

“Very prompt service.Replament received very quickly”

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Posted 1 year ago

“fantastic service everyone helpful. Will order from you again Order delivered the next day”

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Posted 1 year ago

Appliances Direct is rated 4.2 based on 6,109 reviews