Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,116 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the people I spoke to and delivery went smoothly.”

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Posted 3 years ago

“Excellent value for money. Delivery quick and on time. Pleased with overall service I will use this company again. Thank you.”

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Posted 3 years ago

“Ease of use of the website, quick and efficient delivery”

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Posted 3 years ago

“Food processor Good pricing. Quick delivery, good communication updates and well packaged. Quality product THANKYOU”

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Posted 3 years ago

“very pleased would buy again quick delivery”

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Posted 3 years ago

“Ordering, paying and delivery were all as expected with the exception of delivery- it was ultra fast. No hanging about however, i did book a date a week later but they changed it to the next day. Whilst that is very efficient i was unable to keep my original date and it was either next day or a date three weeks later. Almost forcing me to have it next day. On this occasion it was perfectly acceptable. Delivery drivers were friendly and good. Customer services were a little pushy with their selling of after care insurance, something i wasn’t looking for. My credit card covered the purchase, the manufacturer covers mechanical failure and my home insurance covers accidental damage so why would i want/need to take out further insurance? Anyway, still an excellent experience.”

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Posted 3 years ago

“Very happy. Bought a cooker hood which was delivered in less than 36 hours. Super service. Won't hesitate to use again. Thank you.”

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Posted 3 years ago

“Brilliant communication. Phone call follow up from placing on line order . Review date and delivery date. Good communication on delivery day . On time delivery. Good driver and courier .”

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Posted 3 years ago

“Very swift service excellent delivery drivers.”

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Posted 3 years ago

“very helpful, good price, very efficient delivery”

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Posted 3 years ago

“Great delivery service.”

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Posted 3 years ago

“We knew what cooker we wanted so chice was easy. The price was generous and the customer service was exemplary. The delivery team were very friendly, slick and professional.”

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Posted 3 years ago

“Service was excellent and the drivers friendly all in all very good”

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Posted 3 years ago

“I would like to say how impressed I am with Appliances Direct and their amazingly quick delivery of my microwave. I paid for next day delivery, ordered at 4.45pm and by 4pm the next day I had received my item. I was able to track my item all the way through to delivery. I would certainly order through Appliances Direct again. Their service was excellent.”

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Posted 3 years ago

“Easy to understand website, good prices and availability and a fast, cheerful and polite delivery service. This is my third white goods purchase from this seller and each has been a good experience.”

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Posted 3 years ago

“Excellent value for money and very efficient delivery”

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Posted 3 years ago

“(There is a warning about cherry-picking reviews) However, the product is as described, and arrived on-time. Good stuff.”

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Posted 3 years ago

“Ordered for next day delivery. Got a phone call giving me delivery details. Delivered on time and as requested”

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Posted 3 years ago

“Great service all round - easy website to use, item priced right and super fast delivery!!”

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Posted 3 years ago

“Super fast delivery. Ordered around 7pm and it arrived by 11.30 the next morning.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,116 reviews