Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,489 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,489 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Used this company several times over the years. Great pricing. Never disappoint, reliable & friendly delivery. Highly recommend!”

Appliances Direct 5 star review on 7th May 2022

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Posted 4 years ago

“Very smooth experience. Good price and delivery date was given before check-out, and the grill was delivered on time in perfect condition. Would use again.”

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Posted 4 years ago

“Service was brilliant ordered on line delivery real quick and great communication on delivery slots. I have had the appliance installed today and great for money and is what it said on the box definitely recommend your sight”

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Posted 4 years ago

“Easy site to order from, you can have a chat online with a customer service person. I found that more reassuring so ordered that way. The take away and recycle and connect your new washer meant no problems for us. We ordered an indesit innex washer with a one button push & go feature, worth the money just so even my husband can do the washing when I’m not there. I was reassured that the company kept in contact with us. They don’t just deliver and forget you like some companies. They are ready to talk to if you have any follow up questions. That’s the reason for the 5 stars.”

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Posted 4 years ago

“Excellent service, arrived on date given as promised, would definitely use again.”

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Posted 4 years ago

“Ordered a A1 refurbished Neff double oven. Arrived on notified time with polite delivery guys. Unit came wrapped in some sort of tubular air cuff with padded cardboard base and top cap. I closely Inspected the oven with a bright torch and found it to be perfect apart from a few finger print marks on the stainless steel. I would certainly recommend them.”

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Posted 4 years ago

“Easy to order. Product as expected. Delivery as promised. No problem. Wojld use again.”

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Posted 4 years ago

“Item exactly as ordered, Super fast delivery service. Very satisfied”

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Posted 4 years ago

“Excellent service and super fast delivery. Product qaulity very good. Would use company again with no hesitation”

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Posted 4 years ago

“fast delivery great product”

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Posted 4 years ago

“Excellent service, fast delivery by helpful and professional delivery team and if you know what you want to buy thats all you need.”

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Posted 4 years ago

“Great customer service and communication”

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Posted 4 years ago

“Great prices, good range of items quick delivery, prompt service many thanks.”

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Posted 4 years ago

“excellent - really easy and reliable - great price (£75 less than A****n) and accurate description. Quick delivery as well.”

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Posted 4 years ago

“Very quick delivery, kept me up to date about times etc, a very nice delivvery man”

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Posted 4 years ago

“Very happy,my Hob arrived on time,a good buy at the right price.”

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Posted 4 years ago

“Really great service. The only company that actually had compact washing machines in stock. I was able to say when I wanted delivery and was very happy with the overall service.”

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Posted 4 years ago

“I initially ordered the wrong product so rang to explain, they instantly refunded the sale I ordered the correct product and it was delivered on time and the item was exactly as described. Couldn't ask for better”

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Posted 4 years ago

“Good product, good service, good delivery 1st class”

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Posted 4 years ago

“Good price, good service and quick delivery, the item was as described so what more can I say. Thanks”

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Posted 4 years ago

Appliances Direct is rated 4.2 based on 6,489 reviews