Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,116 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 30th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service good quality product cheapest supplier on the net”

Helpful Report

Posted 3 years ago

“Quality products, cheaper than Amazon and next day delivery included. What is not to like,”

Helpful Report

Posted 3 years ago

“Great service. Easy to order. Good communication throughout. Excellent delivery time and the crew brought the appliance into the house which was great. Love the product too”

Helpful Report

Posted 3 years ago

“Ordered online, delivered before scheduled. Will use again. 👍”

Helpful Report

Posted 3 years ago

“Great price bbq, super quick delivery, great customer service delivery drivers were very chatty and pleasant I would recommend this company.”

Helpful Report

Posted 3 years ago

“Really quick delivery will use again”

Helpful Report

Posted 3 years ago

“Very promt delivery”

Helpful Report

Posted 3 years ago

“Yep, Spot on! Got a very quick delivery (next day) and then a month or so later this appliance developed a fault and got a very quick replacement (next day) only not at home and got it delivered to friends house nearby (feather-in-cap for your carriers). your service is great as it is. Thanks”

Helpful Report

Posted 3 years ago

“Absolutely Brilliant. Thank you Mike”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“This was my first experience of ordering a phone from Appliances Direct. I read reviews and then decided to go for it. The product came on time (in fact it came 2 days earlier) and it looked as advertised so I was very happy with the service. I also liked that I could pay for it using my Amazon account.”

Helpful Report

Posted 3 years ago

“10/10 for service, everything arrived on time. The drivers were clean tidy and polite, they also answered any questions. I can’t fault this company and will surely be using them a third time in the near future.”

Helpful Report

Posted 3 years ago

“Ordered a dehumidifier, the first arrived and died after 2 days, they offered a replacement and arranged the collection and redelivery, the new one is working so far as expected. The whole process was sorted professionally and would recommend to anyone.”

Helpful Report

Posted 3 years ago

“From the initial order , through to the delivery, everything was smooth and well planned. Both Appliances Direct and the delivery company communicated brilliantly and over-delivered.”

Helpful Report

Posted 3 years ago

“Dehumidifier arrived promptly and was exactly what I e=wanted. I am very pleased with it.”

Helpful Report

Posted 3 years ago

“Delivery exactly as stated, appliance exactly as stated, very pleased”

Helpful Report

Posted 3 years ago

“Delivery was quicker than expected and very happy with my humidifier. Simple to set up and operate and doing its job.”

Helpful Report

Posted 3 years ago

“Ordered the appliance on Saturday, was on my doorstep on Monday. Great service from Appliances Direct and from the delivery company DTP. Can't review the appliance yet as I has it only for a week.”

Helpful Report

Posted 3 years ago

“The goods were delivered on time.washing machine plumbed in,fridge freezer put in position. All carried out efficiently old machines disposed of. Small mark on the front of the fridge freezer contacted head office and came to an agreeable conclusion within 24 hours excellent customer service. Would not hesitate to use this company again. Very good prices.”

Helpful Report

Posted 3 years ago

“Great price Fast delivery. I would definitely recommend to anyone. Cliff”

Helpful Report

Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,116 reviews