Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,616 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,616 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

Visit Website

Write Your review

Tell us how Appliances Direct made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hello, I give 5 stars for your services,because they have good prices, delivery, efficient communication, returns and refunds 100% great. Good seller 100% positive. Nothing to complain. 5 stars👌”

Appliances Direct 5 star review on 6th December 2022

Helpful Report

Posted 3 years ago

“Perhaps I was cherry picked for a review, but I did have a good experience and often the people who have good experiences are less likely to have something to say about it. On a day where I was expecting five important deliveries, this one made it through unscathed and arrived next day, (as paid for) (other items didn’t). Best price I could find for the vacuum cleaner: £70 less than RRP.”

Helpful Report

Posted 3 years ago

“Quick delivery good service.”

Helpful Report

Posted 3 years ago

“Arrived on the correct day even though I was at first informed there would be a day’s delay”

Helpful Report

Posted 3 years ago

“Perfect and quick carrier”

Helpful Report

Posted 3 years ago

“Perfect condition and delivered so quickly”

Helpful Report

Posted 3 years ago

“Appliances Direct very quickly sorted out my delivery problems with the delivery company and I am pleased with the dehumidifier which I purchased.”

Helpful Report

Posted 3 years ago

“Does what is written in the description. Has helped with removing moisture but I need to observe my flat a little longer to see if the mould still comes after the moisture has been removed.”

Helpful Report

Posted 3 years ago

“The delivery was quick, I'm thoroughly enjoying my product😁”

Helpful Report

Posted 3 years ago

“The delivery was super quick and the appliance everything that I wanted.”

Helpful Report

Posted 3 years ago

“Fantastic service, fast next day delivery in perfect order”

Helpful Report

Posted 3 years ago

“The customer Service guy Bjorna Bauerhuit was very helpful and resolved the issue quickly”

Helpful Report

Posted 3 years ago

“Great service thank you. Arrived a lot sooner than expected and a good price.”

Helpful Report

Posted 3 years ago

“Super happy. Was expecting delivery Monday and got it Saturday!! Mrs was very pleased when she took the delivery. I only ordered on Friday! 5 🌟”

Helpful Report

Posted 3 years ago

“Ordered in the evening was delivered next day at lunchtime. Fantastic service. Product as described *****”

Helpful Report

Posted 3 years ago

“Excellent service and product I would definitely use this company again”

Helpful Report

Posted 3 years ago

“very quick delivery, great price, thankyou”

Helpful Report

Posted 3 years ago

“Bought a Indesit larder fridge with standard delivery. Positive first experience was that they called and confirmed order, also asked whether I wanted delivery earlier without any extra cost which I opted for. On delivery day, delivery lady called 20 minutes before arriving to confirm their arrival time. On arrival they took good care whilst unloading goods from van and delivered to spot of my choice in the dining room. The delivery guys were very courteous and not hurried and waiting to run off. The product itself was in mint condition with no damage to the appliance or even its protective covering. Cannot yet comment on the product itself asbit is just 2 days into use. Overall very pleased with the whole experience with Appliance direct.”

Helpful Report

Posted 3 years ago

“Excellent! Dehumidifier ordered and delivered the next day, at the specified time, by a charming driver.”

Helpful Report

Posted 3 years ago

“Excellent customer service, very competitive price and very fast delivery. Would definitely recommend. Dehumidifier absolutely brilliant it is a must have. E”

Appliances Direct 5 star review on 25th November 2022

Helpful Report

Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,616 reviews