Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,573 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,573 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom

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Appliances Direct 3 star review on 21st August 2026

Anonymous

Anonymous // 01/01/2019

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“Good price. Easy to order. Delivery was quicker than told”

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Posted 3 years ago

“CCTV all works as should great value for money and very helpful customer service would recommend”

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Posted 3 years ago

“Excellent service- products came next day. Very knowledgeable and helpful staff”

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Posted 3 years ago

“Delivered much earlier than the scheudled date, of ocourse notified abot the the early delivery”

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Posted 3 years ago

“Fivetrf quickly and on time.”

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Posted 3 years ago

“We can't use any of the hdmi ports as the tv flickers to the point its unwatchable I emailed explaining this as when I finish work the phone lines are closed but had no responce at all, seems once the money has changed hands that's it”

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Posted 3 years ago

“Had the appliance I wanted, at a great price. Delivery was on time and there were no issues, the appliance arrived in perfect condition, having inspected it it's spot in. Couldn't be happier.”

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Posted 3 years ago

“Price and availability was good, delivery was fine. Had to return the item as it was not required in the end, but the returns and refund process was faultless.”

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Posted 3 years ago

“Great service and friendly staff”

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Posted 3 years ago

“Item was cheaper than anywhere else I could find and delivered when they said it would be.”

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Posted 3 years ago

“The service I received was first class. Ordered a fridge freezer on Saturday morning and it was delivered on the scheduled date/time 4 days later in perfect condition. Delivery courier was very polite and helpful.”

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Posted 3 years ago

“Order to delivery quick - on time Item was in perfect condition - all parts present - happy with product Thanks”

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Posted 3 years ago

“Have purchased from this supplier regularly. Never an issue. Easy order process, prompt delivery, good communication in between. Will use again and again”

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Posted 3 years ago

“Delivered on time. Product fine apart from lid plug. No idea where this goes.”

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Posted 3 years ago

“Straightforward ordering system, have been reached out to by a lovely staff who advised me on the delivery and insurance options.”

Appliances Direct 5 star review on 28th September 2022

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Posted 3 years ago

“Delivery early, box was quite badly bashed, fortunately there was a good deal of packaging and my goods were not damaged, great service overall, but could have been a disastrous result.”

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Posted 3 years ago

“Good price, delivered on time.”

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Posted 3 years ago

“Good products available at good prices. However not brilliant at delivery!!!”

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Posted 3 years ago

“Easy to use and informative website. Very straightforward online ordering system. Quick order confirmation and dispatch. Item exactly as described, well packed and received on time. Very pleased with the product; recommended Seller and will certainly check out their website again should we need any more appliances.”

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Posted 3 years ago

“Ordering was easy, the price was best around and the delivery was when they said it would be with polite helpful delivery staff so I couldn’t ask for more.”

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Posted 3 years ago

Appliances Direct is rated 4.2 based on 6,573 reviews