Appliances Direct Reviews

Name: Appliances Direct
Address: -, - -, Derbyshire
Rating: 4.20

4.2 Rating 6,154 Reviews

80 %

of reviewers recommend Appliances Direct

4.2

Based on 6,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Appliances Direct:

Appliances Direct offers a wide selection of over 6000 kitchen appliances including Range Cookers, Dishwashers, Washing Machines, Ovens and Hobs, all at highly discounted prices at Appliances Direct. We offer UK wide delivery, and an unrivaled level of customer service.Appliances Direct is the new name for Trade Appliances, the latest addition to The Easycom Group, parent company of Laptops Direct, Servers Direct and Direct TVs. As one of the fastest growing online retailers in the UK, Easycom’s brand sites are well known as specialists in their chosen fields.

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Appliances Direct 1 star review on 25th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We found them to be great - very quick to respond when we had a fault in equipment - and they replaced without quibbling. Definetly would use them again”

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Posted 7 months ago

“No quibble full refund when item was opened and found unsuitable”

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Posted 7 months ago

“Fantastic company rang up to check my order 10 min after placing the order on line .kept me informed every step of the wat the two delivery drivers were polite and professional.will definitely use company again if I need anything. Delivered within 3 days week before Christmas absolutely amazing”

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Posted 7 months ago

“Fabulous fast service x def use again x”

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Posted 7 months ago

“Easy purchase, arranged delivery (limited options of tuesdays and thursdays but I do live in mid-Wales). Delivery service was good. All in all I'd definitely recommend”

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Posted 7 months ago

“I found them great, a little late though can't complain as it is nearly Christmas. Thank you.”

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Posted 7 months ago

“Price and earlier delivery then expected.”

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Posted 7 months ago

“Great rapid service. Got the right result. No quibbling from them.”

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Posted 7 months ago

“Great price on the items I wanted. Very speedy delivery. There was an issue with one item and following a couple of simple emails with customer service, a replacement was with me within 24 hours.”

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Posted 7 months ago

“Punctual arrival time . Very polite and respectful. Professional and efficient job installing appliance.”

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Posted 7 months ago

“Price and customer service”

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Posted 7 months ago

“Easy to order product and have delivery and fitting sorters and, on time.”

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Posted 7 months ago

“Excellent service, before and on delivery! 😁”

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Posted 7 months ago

“100% satisfied customer . I would recommend to all .”

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Posted 7 months ago

“Extremely prompt service. Item delivered very quickly and when there was a problem it was resolved instantly and to our entire satisfaction.”

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Posted 7 months ago

“First dehumidifier was delivered broken no fault of Appliances Direct a quick phone call and new one sent next day and broken one uploaded.Can't fault them in price and fast delivery.DPD on the other hand managed to deliver said broken dehumidifier and first attempt was a leather jacket??????”

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Posted 7 months ago

“Was a little unsure. Spoke to customer services lady who was extremely helpful. The dehydrator arrived the very next day and am very pleased with it.”

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Posted 7 months ago

“Great service all round”

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Posted 7 months ago

“Great product, great value. Quick delivery”

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Posted 7 months ago

“Good price, on time, free delivery.”

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Posted 7 months ago

Appliances Direct is rated 4.2 based on 6,154 reviews